Clinical Services Manager - Cancer

University of Arkansas•Little Rock, AR

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. The Clinical Services Manager (CSM) is responsible for supervising and coordinating daily operations of the designated clinic/unit, including patient care and clinic/unit business processes

Requirements

Bachelor of Science in Nursing (BSN) degree
Five (5)+ years of experience in the field of Nursing, with at least three (3) years of experience in a supervisory capacity.
Valid Registered Nurse license

Nice To Haves

Master of Science in Nursing (MSN) degree
National Certification

Responsibilities

Oversees day-to-day clinical operations, ensuring the delivery of safe, high-quality patient care.
Functions as a working supervisor — maintain awareness of unit/clinic status, anticipate problems, and lead operational responses.
Serves as liaison with administration and clinical leadership, communicating issues, needs, trends, and performance data.
Participates in committees and planning groups to develop unit- or service-line plans, policies, and performance goals.
Recruits, hires, orients, schedules, and evaluates clinical staff, including nurses and support personnel.
Monitors staffing levels and quality of work assignments, ensuring adequate coverage within budget restraints.
Oversees performance appraisals, professional development, and corrective action as needed.
Implements and oversee quality assurance studies and quality improvement efforts, analyze outcomes, and report results.
Ensures compliance with licensing, accrediting, and regulatory standards relevant to the clinical area.
Develops, interprets, and implements clinical policies, guidelines, and protocols.
Coordinates personnel records, payroll documentation, leave tracking, and scheduling.
Participates in budget development and financial oversight, including tracking expenses and initiating purchases of supplies and equipment.
Prepares statistical and narrative reports on unit performance as requested.
Conducts annual needs assessments with staff to evaluate long-term needs and improvement areas.
May perform other duties as assigned.