Clinical Scheduler

Concordia Lutheran Ministries and Affiliates•Bridgeville, PA

3d•Onsite

About The Position

Concordia Visiting Nurses is a Medicare-certified, state licensed, Medicaid approved home health agency operating in nine Western Pennsylvania counties. For well over a decade, Concordia Visiting Nurses has provided high-quality skilled nursing, palliative care, and a variety of therapy services to our patients. Our goal is to deliver quality home health services, in good faith, to those who entrust themselves to our care and to minister to the unique needs of each individual with respect, dignity, and compassion. We strive to hire excellent people at Concordia - and keep them as well! Concordia Visiting Nurses is seeking a Clinical Scheduler for a full-time position with excellent benefits to be based out of our Bridgeville, PA office location. This is a fast paced position requiring multitasking and attention to detail. The Clinical Scheduler will be required to work ONE WEEKEND PER MONTH after 12 weeks training The Clinical Scheduler is responsible for working with the clinical field staff to schedule home care visits. The Clinical Scheduler assists in the daily operations of the agency’s on-going scheduling functions. The Clinical Scheduler creates new daily/weekly schedules for staff, verifies schedules provided by clinicians with computer-generated schedules and makes changes accordingly. WHY SHOULD YOU APPLY for the Clinical Scheduler position? Excellent growth and advancement opportunities Education Assistance Programs (Tuition Reimbursement/Fully-Paid Tuition - your choice!) Top Benefits Unparalleled 403(b) Retirement Savings Plan Generous paid-time off

Requirements

Computer skills: Word and Excel spreadsheets
Excellent organizational skills with attention to detail
Good communication and interpersonal skills
Ability to prioritize and organize daily workload
High School education required

Responsibilities

Creates new daily/weekly schedules for staff. Creates yearly model calendars for staff in the computer.
Verifies schedules provided by clinicians with computer-generated schedules and makes changes accordingly.
Verifies and changes recent visits to ensure staff does not overlook patient recertification.
Ensures frequencies written by clinician’s match visit patterns; contacts clinicians when corrections need to occur.
Reassigns patients to covering clinicians during periods of vacations and other absences.
Processes orders and assigns them to the correct clinician. Edits visits when computer glitches occur.
Schedules Telehealth installations and removals.
Handles general inquiries from staff and patients, whether received by telephone, e-mail, or in person.
Identifies problems/concerns with patients and staff and reports them appropriately.
Communicates all changes in the daily schedule to the appropriate supervisor and/or staff member.