Clinical Sales Specialist (Vascular) Austin/San Antonio

Merit Medical Systems, Inc.

1d•Onsite

About The Position

The Clinical Sales Specialist (Vascular) at Merit Medical is responsible for providing clinical training on all Merit products to various groups including Sales Representatives, Tech Teams, Merit employees, Cath lab and Radiology staff, and physicians. This role involves answering clinical questions, working with Sales Representatives and customers on product evaluations, consultations, and complaint information, and troubleshooting product-related issues in the field. The specialist will also establish relationships with lab staff, physicians, and customers, document clinical details for customer complaints, and may assist with new product rollouts and the development of training materials and programs. Merit Medical is a leading manufacturer and marketer of proprietary disposable medical devices used in interventional, diagnostic, and therapeutic procedures, particularly in cardiology, radiology, oncology, critical care, and endoscopy.

Requirements

Education and/or business experience equivalent to a related Bachelor's Degree.
A minimum of five years of hands-on medical experience.
Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
A thorough understanding of training and development techniques.
Good analytical skills and the ability to understand complex issues.
Excellent organizational skills and the ability to coordinate large programs.
Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

Nice To Haves

Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician preferred.
Medical product sales and sales training experience preferred.

Responsibilities

Provides clinical training to various groups such as Sales Representatives, Tech Teams, Merit employees, Cath lab and Radiology staff, and physicians on all Merit products.
Answers clinical questions from doctors, technicians, sales representatives, etc.
Works with Sales Representatives in the field or customers to do evaluations and consultations or obtain complaint information.
Follows up on previous product evaluations and conversions or complaints that require additional information.
Establish relationships and builds confidence among lab staff, physicians, Sales Representatives, and customers.
May ensure clinical details involving customer complaints are documented.
May attend meetings to help determine which events/incidents require notification to regulatory authorities.
Liaison between the lab/customers and Sales Representatives.
May conduct assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.
Works in the field to support and train clinicians on the use of Merit products and to troubleshoot product related issues in the field.
May assist with the roll out of new products, including educating the Sales Representatives on the features and benefits.
Provides information on new technologies, procedures and changes in the medical device industry.
May develop product training and procedural materials.
May develop programs for labs to obtain CEU credits, in conjunction with an independent outside accredit firm.
Works with the T.I.A. Department to improve existing products and the development of new products.
May make presentations at Regional and National meetings regarding new products, procedures, and customer complaint requirements.
Performs other related duties and tasks as required.