Clinical Risk & Patient Relations Coordinator (FT) | Risk & Patient Relations | Ames | 2025-279

McFarland Brand 2016-09-29•Ames, IA

4d•Onsite

About The Position

McFarland Clinic is currently accepting application for Clinical Risk & Patient Relations Coordinator for its Ames location. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: Clinical Risk & Patient Relations activities, receives and manages patient care concerns, and assists with risk management (RM) activities in accordance with McFarland Clinic’s Core Values and Promise. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.

Requirements

Graduate of accredited school of nursing or degree/licensure in health related field preferred.
Monday - Friday. Occasional evening hours for special events
8:00 AM - 5:00 PM
Minimum of five years in a healthcare delivery organization.
Pre-employment drug screen and criminal history background checks are a condition of hire.

Nice To Haves

Two years quality management, risk management, or customer service experience preferred.
Two years clinical experience preferred.

Responsibilities

Clinical Risk & Patient Relations activities
Receives and manages patient care concerns
Assists with risk management (RM) activities in accordance with McFarland Clinic’s Core Values and Promise