Patient Cost Specialist (FT) | Business Services | Ames | 2026-035

McFarland Brand 2016-09-29Ames, IA
5dOnsite

About The Position

McFarland Clinic is currently accepting applications for a Patient Cost Specialist for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: Consults with personnel in other departments and other healthcare organizations to discuss and formulate patient cost estimates. Collaborates with Financial Services to assist patients with required pre-payments, payment plan options, financial aid applications, or health plan restriction requirements. Works to improve patient experience by providing price transparency in accordance with McFarland Clinic's Core Values and Promise. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.

Requirements

  • High School Diploma, GED or HiSET
  • Two years of medical office experience.
  • Pre-employment drug screen and criminal history background checks are a condition of hire.

Nice To Haves

  • Associate degree in business or related field preferred.
  • One year knowledge working with CPT procedures codes and ICD-10 diagnosis codes preferred.
  • Medical terminology preferred.

Responsibilities

  • Consults with personnel in other departments and other healthcare organizations to discuss and formulate patient cost estimates.
  • Collaborates with Financial Services to assist patients with required pre-payments, payment plan options, financial aid applications, or health plan restriction requirements.
  • Works to improve patient experience by providing price transparency in accordance with McFarland Clinic's Core Values and Promise.

Benefits

  • health and dental insurance
  • 401(k)
  • PTO
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