Clinical Quality Manager

National Jewish Health•Denver, CO

17h•$95,000 - $115,000

About The Position

The Quality Manager provides a critical leadership role within National Jewish Health managing the development and implementation of comprehensive quality and safety programs across the continuum of care within the NJH institution and services. This position ensures the development, implementation, and evaluation of quality related policies, practices, and programs and is accountable for the management and implementation of quality programs including reporting of quality and patient safety metrics, reporting of clinical and outcome data, regulatory compliance and education and training on best practices.

Requirements

Bachelor’s degree in a health-care-related field or science is required.
A minimum of 5 years of recent and relevant experience in the QI/PI or medical field required and 1 year of leadership experience required.

Nice To Haves

National Quality and Safety Certifications are preferred.

Responsibilities

Manages and develops an effective staff: providing effective communication, leadership, guidance and resources.
Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards.
Establishes and monitors staff safety and regulatory compliance.
Ensures implementation, maintenance and evaluation of efficient, integrated, hospital-wide, quality improvement, regulatory readiness, and patient safety programs, engaging stakeholders of all types to improve organizational performance and using evidence-based practice based on available data.
Functions as a resource for leadership and medical staff in regards to improving hospital performance.
Provides leadership for and reporting of board, leadership, medical staff, nursing, and employees in planning, design, implementation, and maintenance of systems that enable the hospital to meet new and/or mandated regulations related to quality, public reporting, CMS and others.
Coordinates and monitors efforts of various departments related to compliance with mandated regulations such as never events.
Develops and maintains dashboards for ongoing monitoring of quality and patient safety.
Coordinates Patient Safety activities with Risk Management activities including data collection, analysis, reporting, improvement activities and follow-up related to quality and patient safety adverse events.
Oversees Patient Advocates and complaints and grievances process.
Ensures peer review completed for sentinel and adverse events.
Develops annual patient safety plan and key performance indicators for the Board Quality Committee and the Operating Plan.
Reviews and utilizes information from internal and external reporting programs.
Participates in the development of performance metrics internally and as requested by external agencies.
Develops and maintains a mechanism for internal and external communication of quality and patient safety related information.
Reports to the governing body the hospital's performance on key quality indicators that include patient safety, clinical excellence, patient satisfaction, regulatory readiness, etc.

Benefits

Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
Dental & Vision Plans: Coverage effective the first of the month after hire.
Retirement Savings: 403(b) plan with employer contributions after two years.
Wellness Incentives: Earn up to $200 annually for preventive health activities.
Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.