Program Manager-Clinical Quality

Northwestern Memorial Healthcare•Chicago, IL

2h•$43 - $60

About The Position

The Program Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Program Manager will lead planning and implementation activities for Northwestern Medicine's Canning Thoracic Institute (CTI). This will include developing work plans and metrics, the monitoring of work plans and metrics to assure activities are on-time and on-budget, coordinating the internal and external resources to execute activities, and completing activities as assigned. The Program Manager will work closely with managers, directors and clinicians to develop work plans, metrics and resources to achieve the department’s strategic goals and objectives. We are looking for an individual who has healthcare quality and clinical experience (nursing preferred) to develop and implement a long-term quality plan for the Canning Thoracic Institute (CTI). This position will partner with physician leadership to determine departmental goals and develop a quality plan and metrics to measure success.

Requirements

Bachelor Degree in Business Administration, Healthcare Management, Communications or related field.
Strong Knowledge of Microsoft: Word, Excel, Power Point, Project
Demonstrated project management and organizational skills, demonstrated analysis and problem-solving skills, excellent oral and communication skills, demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.

Nice To Haves

Master’s degree in MBA or MHA preferred (required in place of work experience).
Nursing License or clinical experience
previous quality and analytics background

Responsibilities

Responsible for developing and managing the following for assigned projects; budgets, resource allocation, information distribution, meeting facilitation and overall performance reporting
Apply standard project management methodologies throughout the project lifecycle including; analysis, design, implementation, verification as well as value measurement definition
Utilize project management tools to ensure accuracy for planning, procurement and budgeting
Participate in analyst activities such as requirements analysis, resource identification, solution definition, white paper development, implementation/work plan development, design, system testing, training plans and rollout strategies
Manage day to day operational aspects of a project and scope and effectively minimizes exposure and risk
Prepare and reviews deliverables for leadership approval. Ensure project documents are complete, current, and stored appropriately.
Establish and execute effective and efficient communication mechanisms which enable continuous exchange of project status, ideas and information, project developments among team members, NM Executives (project sponsors) and vendor partners.
Establish and maintain effective communications regarding project status.
Work within project budget to ensure that expenditures are integrated with the NMHC Long Term Financial Plan and Annual Capital Budget
Provides leadership and guidance required to effectively define, plan and implement projects
Responsible for developing and maintaining productive and cordial relationships with clients and team members, serving as a link between multiple parties and entities. Must be able to effectively manage problems that arise within the project team or issues with clients, and recommend mitigation strategies as needed to achieve the desired results.
Create and execute project work plans and revises as appropriate to meet changing needs and requirements.
Other duties as assigned