Clinical Provider Supervisor

Centerstone•Alton, IL

About The Position

Centerstone is among the nation’s leading nonprofit behavioral health systems dedicated to delivering care that changes people’s lives. The Clinical Provider Supervisor supervises Clinical Providers and provides therapy for assigned clients. Centerstone is a dynamic, well-established organization offering rewarding opportunities to serve all ages in a variety of settings. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments nationally through outpatient clinics, residential programs, telehealth, and an inpatient hospital. They also feature specialized programs for the military community, therapeutic foster care, children’s services, and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging best practices, and its Foundation secures philanthropic resources to support its mission.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to communicate effectively before groups of residents, employees of the organization, family members and other contacts in the community.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common-sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Shall be able to establish effective relationships via telephone and personal contacts.
Shall be able to follow direction and accept supervision.
Extensive knowledge of crisis intervention, communication skills and family education methods.
Extensive skills in observation and assessment.
Extensive skills and knowledge in treatment planning and the ability to work with service providers internal/external to the agency as well as families.
Experience and knowledge of systems for providing family therapy.
Extensive skills in supervision of clinical staff and expertise in training other professionals in clinical skills.
Master's degree or licensed professional with post licensure experience in mental health.
Fully or independently licensed clinician (e.g., LCSW, LCPC, or Clinical Psychologist).
Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
Completion of New Hire Orientation at the beginning of employment.
All training requirements including Relias at the beginning of employment and annually thereafter.
Current driver’s license, acceptable driving record and current auto insurance.

Responsibilities

Provide supervision to the Clinical Providers assigned to you and hold regularly scheduled individual supervisory sessions and team meetings with supervisees.
Assist supervisees in the effective management of their time, as dictated by DMH standards and departmental needs.
Provide individual, group, family and/or other practical counseling utilizing his/her experience and ability to meet the needs of the client and the goals of treatment, and engages in any other activities that meet those needs and goals.
Within limits of experience, educational background, and the system’s time commitments, presents in public forums educational material to promote community understanding of mental health and to enhance community response to mental health problems.
According to the system’s guidelines, participates in staffing of clients to identify problems and establish goals and objectives for treatment and assumes management responsibilities for cases assigned.
Participates in emergency services in order to provide rapid aid in cases of emotional crisis.
Provides and/or coordinates a comprehensive follow-up to all clients for whom he/she has been responsible.
Regularly review and monitor written documentation, providing corrective feedback and employee discipline as needed, to assure compliance with documentation requirements.
Participate in hiring staff for the department.
Report all critical incidents and staff responses to the supervising Assistant Director, or Director of the department.
Review all travel vouchers and certify that mileage claimed is reasonable and for medically necessary activities.
Functions in accordance with Operational Guidelines and within his/her professional code of ethics.
Is sensitive and responsible to management needs, such as data collection, and program evaluation.
Participates in all required meetings.
Regularly participates in evaluation of self and assigned staff according to the system’s Operational Guidelines.
Is responsive to all Quality Assurance procedures, cooperates with utilization review procedures, and follows established procedures, rules and regulations of the Clinical Records Department.
Participate in the quality assurance process, including preparing/presenting QA cases and chart reviews.
Performs other special functions as may, from time to time, be outlined and attached hereto.
Provide leadership and guidance to all aspects of the department.
Take an active role in monitoring the identification, development, and execution of strategic objectives.
Involve, as appropriate, all team members to achieve goals.
Effectively communicate to team members any changes and newsworthy events within the department or company.
Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual.
Champion change and effectively manage the implementation of new ideas.
Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.