Clinical Operations Support Specialist

CAN Community Health • Orlando, FL

2d

About The Position

CAN Community Health is now hiring a Clinical Operations Support Specialist Schedule: Full-Time | Day Shift | Monday-Thursday 8:00 am - 5:00 pm Friday 8:00 am - 12:00 pm Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We have received recognition for more than six (6) years NPT's Best Non-Profit to Work for Award. Why You’ll Love It Here Competitive pay Generous paid PTO and Sick time 11 Paid Company Holidays Paid training and certification support Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 8% of your contribution additional match of 1%. Tuition Reimbursement Plan Other voluntary plans are available to support you and your family Career growth opportunities in a supportive environment What You’ll Do This position has one set of primary responsibilities. Provides clinical operations support services by performing data entry, real-time quality assurance audits, and related tasks in CAN’s electronic health record and assigned Ryan White grant data systems. Promote patient enrollment into the CAN Community Health Ryan White clinic program by ensuring notice of timely responses to inbound referrals. Accurately learn EMR system (eCW) Professionally and effectively answers and routes all phone calls. Verify demographics at each visit. Ensure all patient insurance has been verified by CCT/send any add-on to CCT for verification. Ensure current insurance card(s) are scanned into EMR. Update patient consents and privacy policy documents yearly Review and address assigned tasks in EMR i.e.: telephone encounters, actions and assigned bucket(s). Web-enable patients, List PCP, Referred by and SOGI. Maintain confidentiality in full accordance with HIPAA. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. https://info.flclearinghouse.com/ CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Requirements

• Associate degree in social services from an accredited school or equivalent public health program experience.
• HIV prevention/intervention experience.
• Ryan White eligibility, operations, and case management training.
• Basic Annual Safety Training and Confidentiality Training.
• Must be able to operate a motor vehicle and have valid insurance and driver’s license.
• Must be able to pass a Level I and Level II Background check as required.

Responsibilities

• Provides clinical operations support services by performing data entry, real-time quality assurance audits, and related tasks in CAN’s electronic health record and assigned Ryan White grant data systems.
• Promote patient enrollment into the CAN Community Health Ryan White clinic program by ensuring notice of timely responses to inbound referrals.
• Accurately learn EMR system (eCW)
• Professionally and effectively answers and routes all phone calls.
• Verify demographics at each visit.
• Ensure all patient insurance has been verified by CCT/send any add-on to CCT for verification.
• Ensure current insurance card(s) are scanned into EMR.
• Update patient consents and privacy policy documents yearly
• Review and address assigned tasks in EMR i.e.: telephone encounters, actions and assigned bucket(s).
• Web-enable patients, List PCP, Referred by and SOGI.
• Maintain confidentiality in full accordance with HIPAA.

Benefits

• Competitive pay
• Generous paid PTO and Sick time
• 11 Paid Company Holidays
• Paid training and certification support
• Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 8% of your contribution additional match of 1%.
• Tuition Reimbursement Plan
• Other voluntary plans are available to support you and your family
• Career growth opportunities in a supportive environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees