Clinical Support Specialist

Denver Rescue Mission • Denver, CO

7d • $20 - $25

About The Position

The Clinical Support Specialist (CSS) is responsible for supporting the counseling team and tasks associated with the day-to-day operation of The Crossing campus.

Requirements

• High School Diploma or equivalent (GED) and at least one year of relevant experience.
• Able to obtain Certified Addiction Technician (CAT) credential within one year of hire date.
• Strong communication skills both written and orally.
• Ability to resolve conflict professionally and respectfully while maintaining composure under pressure.
• Basic knowledge of Windows software applications.
• Work schedule assigned.
• Ability to obtain and maintain CPR certification within 90 days of hire.
• Active Driver's License as a limited amount of work-related travel may be required.
• Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct.

Responsibilities

• Operate as the primary support to the counseling team.
• Provide direct support to residents by performing community evaluations and monitoring resident compliance with program guidelines.
• Responsible for the security and safety of the facility and residents during their shift.
• Control of drugs, alcohol, or other hazards, which could jeopardize the purpose of the Mission/Crossing or its clients.
• Responsible for ensuring that situations which jeopardize the safety of the Mission/Crossing, and its occupants are handled appropriately.
• Handling difficult and unruly clients, as well as making certain that occupants are free from drugs, alcohol, and weapons.
• Sees to the welfare of outside guests by calling police, ambulances or behavioral health services.
• Regularly checking and documenting the delivery of medications.
• Ensuring that the right person receives the correct medication.
• Through daily property checks the CSS will put in maintenance requests online as well as follow-up with email to appropriate staff.
• When needed at The Crossing, the CSS will help with driving the shuttle.
• CSS should understand their role in the daily operation of the Mission/Crossing, including the specific shift's area of focus: clinical support and facility safety.
• CSS must have a good working knowledge of the facility and program policies and procedures, operation of the facility, mechanical operation of the facility (including fire alarm, electric, gas, and water shut-off, etc.), how to control and track inventory, safety, employee handbook.
• CSS must schedule time off with the Clinical Support Supervisor so there is always a staff member on duty during all shifts.
• It is of vital importance that the CSS shows their presence throughout the facility throughout their shift.
• Other tasks as assigned by the Clinical Support Supervisor and/or Clinical Director of Counseling and Admissions.

Benefits

• Comprehensive health plans include medical, dental and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, AD&D.
• Health savings account with generous employer contribution.
• Flexible spending accounts.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.
• Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED