Clinical Operations Manager (MSN, NP Required)

Puzzle Healthcare • Atlanta, GA

2d

About The Position

Puzzle Healthcare is hiring a Clinical Operations Manager to support our teams in Georgia, Texas, and Illinois. Description We are seeking an experienced Clinical Operations Manager to support the growth, onboarding, and operational success of our clinical providers across assigned regions. In this role, you will partner closely with regional and clinical leadership to ensure a smooth provider experience from interview through launch and beyond. This position emphasizes coordination, communication, and clinical workflow support, offering a structured weekday schedule and the opportunity to make a meaningful impact on care delivery within a PM&R-focused organization.

Requirements

• MSN, NP Required

Responsibilities

• Conduct interviews with prospective clinical providers across assigned regions, supporting hiring decisions and workforce planning.
• Coordinate onboarding for new providers, ensuring clarity around credentialing requirements, expectations, workflows, and start dates.
• Collaborate with Regional Directors of Operations (RDOs) and Directors of Training to align on training schedules and provider launch timelines.
• Ensure seamless handoffs from onboarding to supervising Rehab Clinical Supervisor (RCS) team members to support continuity of leadership and care.
• Support productivity monitoring and ensure completion of 30-, 60-, and 90-day provider reviews in alignment with operational and clinical goals.
• Serve as a primary resource for provider workflow questions and general clinical guidance during onboarding and early ramp-up periods.
• Educate new clinicians on the value, structure, and workflow of the Chronic Care Management (CCM) program.
• Partner with operations and clinical leadership to identify opportunities for improved efficiency, consistency, and provider experience.
• Support broader operational and clinical team needs as required to drive continuity, quality, and scalable growth.
• Utilize HIPAA-compliant systems and tools to document, communicate, and coordinate effectively across teams.

Benefits

• Work-Life Balance: No on-call duties, after-hours, weekends, or holidays—round exclusively during weekday daytime hours for a predictable and sustainable schedule.
• Flexibility: Set your own consistent rounding schedule to fit your life.
• Compensation: Competitive full-time salary plus performance-based bonuses.
• Benefits: Comprehensive package including health insurance, paid time off, professional development opportunities, and more (details provided upon application).
• Supportive Environment: Remote charting, advanced tools, and a collaborative team focused on patient-centered care.
• Lucrative RVU based pay plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager