Clinical Operations Associate

Excelsior • Albany, NY

1d • Hybrid

About The Position

The Clinical Operations Associate works with students preparing for clinical or practical experiences in degree programs offered by the College of Nursing and Health Sciences. This role involves collaborating with health records partners to ensure student compliance with clinical partner requirements, preventing non-compliant students from entering practice sites. The associate manages and assists students with access to document management software and helps manage communications with clinical and practice experience sites, including maintaining site-specific documents and contracts. The position offers a hybrid schedule, requiring two days on-site in the Albany office and allowing remote work for the remaining days. Core hours are 8:30 AM–5:00 PM, including a 1-hour lunch, for a 37.5-hour week.

Requirements

• Associate's Degree required
• Ability to manage multiple priorities and meet deadlines, project management skills preferred.
• Comfort working with technologies to collect and analyze data in support of CNHS initiatives.
• Strong analytical and problem-solving skills.
• Ability to work both independently and collaboratively.

Nice To Haves

• Customer Service and organizational skills

Responsibilities

• Maintain health record databases.
• Communicate electronically and verbally with students.
• Obtain and maintain student files.
• Prepare, document, and track clinical and practice experience assignments.
• Work with the team and other departments to ensure policies and procedures are followed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree