The Clinical Nurse Navigator is a registered nurse responsible for the seamless coordination of care across the continuum for patients with complex, integration sensitive diagnoses. The navigator is a patient advocate who coordinates care in conjunction with the physicians from time of diagnosis or admission through discharge or up to end of life. Educates patient and family/significant others on the health care experience; implements, coordinates, monitors and evaluates care options, services and resources. Links family/patient to appropriate resources as needed. The Clinical Nurse Navigator also assists in quality improvement initiatives by gathering, tracking, and researching quality metrics. Monitors outcomes, e.g. patient satisfaction, compliance with treatment regimen and loyalty. Interacts with department nurses and may orient and train incoming Clinical Nurses and Patient Care Assistants. Performs other duties as assigned. In addition to the above, the Clinical Nurse Navigator II serves as an advanced level mentor for nursing and other staff and may take a leadership role in orienting Clinical Staff. The Navigator II also analyzes quality metrics and implements PDCA improvements accordingly.
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Job Type
Full-time
Career Level
Mid Level