Responsible for managing the operation of the clinic to include, but not limited to, front desk reception and scheduling, day-to-day activities of the clinical staff, and overall management responsibilities. Coordinates all office management and personnel activities to ensure efficient patient flow and appropriate staffing. Works effectively with Providers, Administration and Physician Billing Department to ensure efficient office operations. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: Responsible for management of staff to include but not limited to interviewing, hiring, coordinating new employee training and/or employee retraining/remediation, performance appraisals, rewarding and disciplining employees Maintain compliance with regulatory bodies including but not limited to The Joint Commission, Department of Health and Human Services and its divisions, and Centers for Medicare and Medicaid Participate in Quality Assurance and Peer Reviews Able to evaluate the effectiveness of nursing care given to patients under his/her supervision Provides a safe environment for patient care adhering to Infection Prevention and Patient Safety principles and policies Creates an atmosphere of open and reasonable communication among staff, support services, medical staff, patients, and families Reviews and monitors cash flow within the clinic(s) to ensure collections are obtained and appropriate Collaborates with their leadership team in creation of the capital and operating budgets of assigned clinics Recommends changes and modifications of systems to ensure timeliness, accuracy, and efficiency of quality metric tracking and improvement Monitors and responds to patient grievances/complaints and SIRS Collaborates with operational and clinical leaders to ensure all recalled items are removed from the clinics Other duties as assigned
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees