Clinical Manager

Pinnacle Home Care

8d • Hybrid

About The Position

Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades. The company is looking for a Clinical Manager to join its award-winning team, focusing on making a difference in patients’ lives by delivering compassionate healthcare at home. This role is not intended to function as a permanent in-branch position, nor to serve as general coverage for staffing shortages absent defined clinical or quality needs.

Requirements

• Must have a current RN license (state-specific).
• Minimum two years of experience in home health or a related field.
• Strong leadership and management skills.
• Excellent communication, organizational, and time management skills.
• Knowledge of healthcare regulations and home health standards of care.
• Proficient in using electronic medical records (EMR) and other healthcare technologies.

Responsibilities

• Triage new referrals, confirm required disciplines, align care plans and goals, and update alerts/journal notes.
• Track cases through audits and case conferences; be available during operating hours for clinician questions.
• Conduct ride-alongs and field coaching as clinically indicated, including for onboarding, performance remediation, or quality improvement initiatives.
• Remove barriers to timely notes, enforce SOPs, and ensure OASIS and care plans reflect current status; promote appropriate Telehealth and Patient Portal use.
• Hold regular 1:1s with assigned staff and the Clinical Assistant; reinforce standards, issue corrective actions when needed, and support ongoing competency.
• Conduct quarterly record reviews; share findings and recommendations to DCS/ADCS; assist in branch QI tasks as directed.
• Help screen/interview candidates, recommend hires, and execute onboarding checklists and early-tenure coaching.
• Facilitate in-service sessions and education assigned by DCS; track completion and retention of key practices.
• Model mission/values; maintain a respectful, compliant environment with patients, colleagues, vendors, and leaders.
• Perform additional tasks assigned by the DCS/ADCS/Regional Leadership to meet patient care and operational needs.

Benefits

• Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
• Growth & Stability: Over two decades as Florida’s largest independent home health agency.
• Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
• Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
• Recognized Excellence: Ranked as a USA Today Top Workplace.
• Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree