Clinical Manager of Nutrition and Resident Services

HHS, LLC•Washington, DC

4d•$80,000 - $85,000

About The Position

The Clinical Manager of Nutrition and Resident Services, under the direction of the Department Director, oversees comprehensive clinical patient/resident care while leading an FNS ambassador team to ensure high-quality standards of operation; compliance with the standards established by HHS, regulatory agencies and the client. The managerdevelops and implements cost-effective, profit-generating nutrition programs and functions as a member of the multidisciplinary healthcare team. This hybrid role combines clinical nutrition expertise with operational leadership to create, implement, and monitor nutritional programs while fostering a team environment that delivers quality service and supports the healing process.

Requirements

Registered Dietitian with the Commission of Dietetic Registration and licensed dietitian as required per state regulations
Bachelor’s or Master’s degree in Nutrition & Dietetics or related field
Knowledge of regulatory standards
Computer experience with word processing, spreadsheets, and various software
Interpersonal Skills: Ability to interact with individuals of all backgrounds
Communication: Effective written, spoken, and non-verbal communication
Customer Service: Service-oriented mentality with a focus on exceeding expectations
Professionalism: Maintain a positive and professional demeanor
Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
Team Player: Willingness to provide support where needed to achieve outcomes
Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Nice To Haves

1+ years clinical experience preferred

Responsibilities

Training, Monitoring, Hiring Staff Complete/conduct ongoing training for dietetic staff and provide educational opportunities for professional development.
Lead and manage ambassador team member recruiting, hiring, training, and development.
Provide leadership that supports a team environment fostering morale, passion, quality, and respect.
Perform daily inspections and assessments of dining operations and coach team members
Conduct annual staff evaluations according to procedures and within the expected time frame.
Maintain and enforce disciplinary policy and follow through on procedures.
Complete the work schedule to ensure adequate coverage for all FNS functions.
Patient/Resident Satisfaction Develop and monitor evaluation processes for patient/resident satisfaction.
Coordinate and evaluate patient/resident food/dining service standards to ensure patient/resident satisfaction with meals and nourishment; initiate action to correct any problems.
Ensure processes are followed, initiate performance improvement within trouble areas.
Manage and control resources and materials to ensure the high-quality of service delivery and adequacy of supplies: Resources and materials may include patient menus: tray mats, tents, and napkins: satisfaction surveys, and nutritional supplements.
Monitor inventory and ensure appropriate stock levels for patient/resident care delivery.
Development and Guidance Develop and provide guidance and training tools for FNS and facility staff.
Implement and Maintain the Ambassador Programs Educate staff, nursing, food service employees on issues regarding special diets/formulas.
Attend patient/resident rounds on assigned units Review/approve menu, formularies, substitutions, or changes.
Clinical Program Management/Nutrition Assessments & Follow-Ups for Patients/Residents Complete nutrition assessments and follow-ups for individuals with increased nutritional needs in accordance with facility policies.
Document assessment of nutritional goals and/or changes in status in the medical record.
Educate individuals and/or their family members on nutritional needs as indicated.
Attend patient/resident rounds on assigned floors.
Inform nursing and physician of changes in patient/resident nutritional status Create, implement, train, and monitor nutritional programs related to areas of specialty to meet accreditation and regulatory requirements.
Maintain clinical nutrition policies to support regulatory compliance Collaborate with department, facility, and company leadership to achieve operational and clinical goals.
Partner with multidisciplinary team to optimize individual care.
Provide nutrition counseling and medical nutrition therapy to individuals via approved telehealth platforms, ensuring compliance with HIPAA, state licensure regulations, and organizational policies as directed.