Clinical Manager II

Johns Hopkins Medicine•Baltimore, MD

14d•$56 - $87

About The Position

Make it happen at HOPKINS! At Johns Hopkins Community Physicians (JHCP), we bring Johns Hopkins Medicine to our communities. With more than 40 locations throughout Maryland, Virginia, and Washington DC, we have opportunities for you to join our amazing team of healthcare professionals, right in your neighborhood. You don’t have to travel far to find your next great opportunity! What you will do: Reporting to the Practice Administrator at a comprehensive, multi-specialty site, the Clinical Manager at Remington Internal Medicine is responsible for assisting the Practice Administrator in the daily clinical operations of the health center with an emphasis on managing clinical staff including budget management, scheduling, safety, environment of care, maintain adequate clinical supply level and the hiring, supervision, staffing, evaluation and discipline of Human Resources. This position assists with tasks to comply with various pay for performance programs such as value based purchasing, patient centered medical home, and meaningful use and support of our patient centered mission. Additionally, this position focuses on customer service and continuous improvement of clinical operations. Works effectively with patients to resolve customer service issues. Develops and implements common priorities and goals related to providing optimal customer service, maximizing operational efficiency, and assuring financial viability. The Clinical Manager II must demonstrate, through leadership example, visible organizational support and a positive attitude to create a positive work environment. Functions as the Practice Administrator in their absence. What awaits you: You can enjoy an environment that is continually recognized as one of the best workplaces in the world. In addition to working with some of the best and brightest in the medical field, we offer our employees generous benefits:

Requirements

Baccalaureate degree in Nursing. Experience may be substituted in lieu of a Bachelor’s degree at a 2:1 ratio. (Equivalent would 8 years of experience for education AND 1 years of supervisory/management experience for a total of 9 years of healthcare experience needed to qualify for position.)
Two years of healthcare management experience with direct supervision of staff is required.
Current, unrestricted, RN licensure in Maryland and other jurisdictions as required.
Valid CPR certification required upon hire and recertification required every two years.

Nice To Haves

Ambulatory care experience highly preferred.

Responsibilities

Assisting the Practice Administrator in the daily clinical operations of the health center
Managing clinical staff including budget management, scheduling, safety, environment of care
Maintaining adequate clinical supply level
Hiring, supervision, staffing, evaluation and discipline of Human Resources
Assisting with tasks to comply with various pay for performance programs such as value based purchasing, patient centered medical home, and meaningful use
Focusing on customer service and continuous improvement of clinical operations
Working effectively with patients to resolve customer service issues
Developing and implementing common priorities and goals related to providing optimal customer service, maximizing operational efficiency, and assuring financial viability
Demonstrating, through leadership example, visible organizational support and a positive attitude to create a positive work environment
Functioning as the Practice Administrator in their absence.