Under direct supervision, responsible for training and certifying processing staff in of the operational areas of the laboratory. Must have a thorough knowledge of assigned SOPs for the specific training area(s), ensure consistent training of all staff and have successfully completed all required training programs. Job Description PRIMARY DUTIES AND RESPONSIBILITIES Provides staff continuing education in the form of training sessions and/or written communication in applicable technical areas. Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. Assures quality customer service to all customers. Maintains good attendance and punctuality per the absence policy. Assists with workflow coordination, trains and mentors support staff, as required. Monitors staff compliance to SOP, FDA, and AABB standards. Takes appropriate corrective action or reports problems to the manager or director. Performs competency assessments for clinical laboratory assistants by observing and correcting staff as they perform their functions. Oversees and completes departmental records, Q/A records, forms, and reports to ensure accuracy, timeliness, and completeness, as applicable for the area. Documents all training and competency assessments, SOPs, and guidelines. Assists in tracking and error correction with appropriate documentation of non-reportable and reportable errors. May perform designee duties in the absence of the departmental supervisor. Must have completed all required supervisory training programs prior to acting in this capacity. Maintains awareness and follows all safety procedures as outlined by the organization. Performs all other duties, at the discretion of management, as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree