Clinical Informatics Director

Customer Value Partners

17d

About The Position

The Clinical Informatics Director is a senior leadership position responsible for providing executive-level oversight and strategic direction for clinical informatics operations supporting the VA's Electronic Health Record Modernization (EHRM) initiative. This role serves as a key liaison between clinical operations, IT services, and executive leadership, ensuring alignment of informatics strategies with organizational goals across the VA healthcare system.

Requirements

Master's Degreed in Healthcare Administration, Nursing Informatics, Health Informatics, Clinical Informatics, or related field
Minimum 15 years of progressive healthcare and informatics experience (or 20 years with Bachelor's degree)
Minimum 5 years in executive or senior director-level leadership roles
Proven track record leading large-scale clinical informatics programs in complex healthcare organizations
Extensive experience with Electronic Health Record implementations and optimization
Demonstrated success managing multi-million dollar programs and portfolios
Deep understanding of clinical workflows, processes, and care delivery models
Expert knowledge of EHR systems, particularly Oracle Health (Millennium/Cerner) and/or VistA/CPRS
Strong grasp of healthcare data analytics, clinical decision support, and population health management
Comprehensive knowledge of healthcare interoperability standards (HL7, FHIR, etc.)
Required: Deep knowledge and demonstrated application of SAFe® Lean-Agile principles at scale
Experience leading Agile transformations in healthcare organizations
Proven ability to drive value through empowered, high-performing Agile teams
Strong understanding of continuous delivery, DevOps, and modern software development practices

Nice To Haves

Clinical degree highly preferred (MD, DO, RN, PharmD, or equivalent clinical credential)
Active clinical license preferred (if applicable to background)
Board Certification in Clinical Informatics strongly preferred
SAFe® certification (SPC, SA, or equivalent) highly desirable
Understanding of federal healthcare systems, particularly VA operations (preferred)

Responsibilities

Provide executive-level leadership for clinical informatics programs supporting VHA operations
Develop and execute strategic vision for informatics services across 170+ VA Medical Centers
Ensure alignment of informatics initiatives with VA's EHRM objectives and organizational priorities
Serve as primary point of contact for executive stakeholder engagement
Drive organizational transformation through data-driven clinical decision support
Oversee comprehensive clinical informatics service delivery across multiple workstreams
Manage relationships with government leadership, clinical executives, and technical teams
Ensure programmatic resources are effectively allocated across all areas of expertise
Monitor and report on program performance, outcomes, and value delivery
Maintain accountability for contract deliverables and service level agreements
Lead efforts to optimize clinical workflows using both Oracle Health (Millennium/Cerner) and VistA/CPRS platforms
Drive clinical practice modernization through evidence-based informatics solutions
Ensure clinical informatics strategies support High Reliability Organization (HRO) principles
Support development of Learning Healthcare System (LHS) capabilities
Facilitate integration of clinical decision support tools into provider workflows
Champion SAFe® Lean-Agile principles and practices across the organization
Oversee quarterly Program Increment (PI) planning and execution
Ensure continuous value delivery through 20 iterations annually
Foster culture of innovation, continuous improvement, and operational excellence
Support high-performing Agile Release Trains (ARTs) and teams
Maintain regular communication with VHA leadership, OHI executives, and clinical champions
Facilitate collaboration between clinical, technical, and administrative stakeholders
Present strategic updates and performance metrics to executive leadership
Coordinate with VA Medical Center leadership across the enterprise
Build and maintain trust-based relationships with key decision-makers
Ensure all informatics solutions meet industry standards and regulatory requirements
Identify and mitigate enterprise-level risks to clinical informatics programs
Establish and monitor key performance indicators (KPIs) and quality metrics
Ensure compliance with VA policies, federal regulations, and security requirements
Drive continuous quality improvement initiatives