Clinical Informatics Coordinator
About The Position
The Clinical Coordinator is responsible for implementing and supporting WRHS clinical applications and departments. Excellence in Practice: Primary responsibilities involve assuring the overall successful implementation and operation of WRHS's clinical modules. Serves as the day-to-day contact person for the end-users of clinical modules during implementation and for ongoing maintenance thereafter. Identifies and assists in the resolution of issues arising in the clinical modules and issues that overlap the clinical departments relating to the set up and operation of WRHS's information system. Trains users in the use of clinical and other assigned applications. Tests and oversees the testing of all software updates/new releases for the clinical modules. Assists in maintaining system security through role based user access and auditing of clinical applications. Documents, tracks and follows up on all reported problems and enhancement requests; maintains procedural and operational documentation for the clinical modules. Maintains a general knowledge of computer operations and other applications to serve as a departmental team member. Keeps supervisor informed about the status of work done and work outstanding. Communicates effectively with supervisor and users about the status of issues and projects.
Requirements
- Bachelor degree in a computer-related or clinical field
- Expert knowledge of and significant experience in a clinical field
- Experience working in or supporting electronic health record
- General healthcare operations
- Must be capable and willing to safely lift computer equipment weighing at least 65 pounds
- Work requires active movement such as walking, standing, and bending
Responsibilities
- Implementing and supporting WRHS clinical applications and departments
- Assuring the overall successful implementation and operation of WRHS's clinical modules
- Serving as the day-to-day contact person for the end-users of clinical modules during implementation and for ongoing maintenance thereafter
- Identifying and assisting in the resolution of issues arising in the clinical modules and issues that overlap the clinical departments relating to the set up and operation of WRHS's information system
- Training users in the use of clinical and other assigned applications
- Testing and overseeing the testing of all software updates/new releases for the clinical modules
- Assisting in maintaining system security through role based user access and auditing of clinical applications
- Documenting, tracking and following up on all reported problems and enhancement requests
- Maintaining procedural and operational documentation for the clinical modules
- Maintaining a general knowledge of computer operations and other applications to serve as a departmental team member
- Keeping supervisor informed about the status of work done and work outstanding
- Communicating effectively with supervisor and users about the status of issues and projects
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
