Clinical Informatics Analyst

Progressive Community Health Centers, Inc. • Milwaukee, WI

1d

About The Position

Under the general supervision of the Director of Decision Support & Analytics the Clinical Informatics Analysts (Epic and Project Coordination) serve as the bridge between clinical operations and technology. These analysts map and improve end‑to‑end patient workflows (registration → eligibility → rooming → charting → checkout → billing/denials), coordinate Epic/OCHIN projects, and enable frontline adoption through configuration, testing, training, and ongoing support. The role combines clinical operations insight with Epic application analysis to deliver safer care, better data, and smoother user experiences.

Requirements

• Bachelor's degree in Education, Health Information Management, Healthcare Administration/Operations, Business, Communications, or related field; OR 3–5 years of related experience.
• 2+ years in a clinical or clinical‑operations environment (FQHC/CHC preferred).
• It is mandatory that all employees, employed providers and volunteers are vaccinated. All hired candidates must submit proof of vaccination prior to their orientation. This is a mandatory requirement for Progressive Community Health Centers. The purpose is to minimize exposure to and transmission of the influenza virus in the workplace by providing occupational protection to employees and thereby preventing exposure to members of the community, which we serve.

Responsibilities

• Elicit and document end‑to‑end workflows (registration → eligibility/RTE → rooming → clinical documentation → checkout → billing/denials).
• Build process maps (Visio/Lucidchart), SOPs, and RACI; identify policy impacts (consent, downtime, role‑based access).
• Define best practices for Epic usage and discrete data capture to support UDS, care gaps, and revenue integrity.
• Partner with QI to ensure workflows align with clinical standards and operational goals.
• Maintain project timelines, milestones, dependencies, and risks; drive cross‑functional delivery.
• Facilitate status communications; ensure stakeholders understand roles/responsibilities.
• Maintain meeting notes, decision trackers, issue/risk logs, and task lists; escalate blockers early.
• Develop tailored training curricula (plans, materials) for OCHIN Epic; keep materials current to workflows.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level