This mission-critical role will under general supervision, provides software and hardware troubleshooting activities for the University of Texas Health Science Center at San Antonio (UTHSCSA) in academic and clinical settings. Jobs in this family are responsible for tier one and some tier two support and initial troubleshooting of UTHSCSA, hardware, service requests, triage and escalation of issues to the appropriate academic application teams, appropriate clinical application teams, and monitoring/updating the UTHSCSA ticketing system.
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Job Type
Full-time
Career Level
Mid Level
Industry
Educational Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees