Clinical Engineering Manager Trainee

TRIMEDX•Warren, MI

About The Position

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer and we do that by collaborating and supporting each other Associates look forward to coming to work each day Every associate matters and makes a difference It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here . Summary The Assistant Site Manager role is for participants in the TRIMEDX Clinical Engineering Leadership Program with the desired outcome of promotion to a Clinical Engineering Site Manager role. As part of the leadership program, participants are expected to learn all competencies needed to become a successful Site Manager. The leadership program focuses on: leading clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP). In this position, participants will be expected to manage operations on a day-to-day basis, collaborate and maintain positive relationships with customers, work to develop associates, and provide a communication channel between hospital executives and the TRIMEDX Central Office. Additionally, they will be asked to learn to direct Joint Commission inspections and ensure that TRIMEDX services are following regulatory standards. This position includes a hands-on service component in general biomedical support.

Requirements

Knowledge of Microsoft Office applications required
Ability to manage day-to-day and long term site operations
Ability to lead, motivate, and develop others
Ability to perform basic financial analysis and calculate budgets, revenue, and costs
Strong written, verbal, and presentational communication skills
High learning agility and ability to ramp up quickly
Ability to learn data insights and sharing business objectives with customers based on asset data
Bachelor's degree in engineering, technological or business field required (or equivalent experience), OR Associate’s degree in engineering or technological discipline (or equivalent experience) with 3 years of experience in the clinical engineering field.

Nice To Haves

Technical certification such as A+, CBET, CRES, CLES, or CCE a plus

Responsibilities

Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
Invest in learning TRIMEDX policies and procedures including
Motivate others through praise, recognition, and rewards
Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
Coach and mentor technicians by providing feedback on performance and documentation habits
Developing leadership skills while indirectly or directly leading a team of clinical associates
Develop others to continuously achieve long and short term business results while managing initiatives multidirectionally
Administer MEMP to Key Performance Measures
Manage Service Operations functions, such as service contracts and resources.
Document the demand labor, demand parts, labor, contracts, labor, and parts
Answer questions and meet with others to discern the root cause of technological/process problems
Manage inventory of shop supplies
Develop service strategies with an outlook of continuous process improvement and provide metrics to TRIMEDX Central Office
Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented
Build and maintain relationships with customers by employing interpersonal and conflict management skills
Effectively collaborate with customers and vendors to develop win-win solutions
Monitor each modality after setting financial and performance benchmarks
Identify and pursue opportunities for business entry
Manage financial performance
Will shadow technicians and learn the following areas:
Perform scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on medical devices
Install and calibrate medical devices
Perform troubleshooting, service, and repairs of medical equipment
Advise users of equipment status and ensure all service and documentation is complete, timely, and accurate
Complete Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices
Must be willing to travel up to 50% of the time
Must be willing to relocate
All other duties as assigned.