Clinical Engagement Specialist
About The Position
DocMatter is an ambitious, growth-stage company that is changing the face of collaboration for the medical community. We are fast becoming a household name among clinicians worldwide who consistently rely on the DocMatter platform to connect with their peers, learn from experts, gain insights, and stay up to date with the latest clinical data, best practices, and therapeutic innovations in medicine. Our goal is to bring our innovative platform to every clinician in the world, and we are hiring exceptional individuals who want to contribute to that mission. As a core member of our Clinical Engagement Team, you will be responsible for the tasks that sustain the health of our clinician networks and ensure alignment with our industry and society partners.
Requirements
- Bachelor’s degree required; life sciences or related STEM field preferred
- 2+ years of healthcare-facing experience with direct clinician interaction
- Proficiency with clinical and scientific content, with demonstrated ability to read and synthesize medical literature
- Excellent written and verbal communication skills
- Demonstrated empathy and sound judgment while navigating diverse perspectives, priorities, and time sensitivities
- Mission-driven to reduce variability of care and improve patient outcomes
Nice To Haves
- Background in medicine, clinical research, healthcare, or life sciences
- Experience working with a medical device or pharmaceutical company
- Strong ability to understand and guide multidisciplinary clinical discussions
Responsibilities
- Monitor daily discussions across assigned clinician networks to maintain high engagement, discussion quality, and clinical relevance
- Lead phone calls and email exchanges with clinician thought leaders to facilitate their participation with white glove support
- Cultivate KOL relationships to sustain recurring, high-quality participation in the platform
- Collaborate with Customer Success on quarterly reporting for our industry and society customers
- Turn discussion trends and data into clear, actionable insights for internal teams and industry partners
- Identify KPI drift, risks, and bottlenecks early and implement corrective actions to protect community health
Benefits
- Series A equity
- Medical, dental, vision, and life insurance
- 401(k) retirement plan
- PTO and company holidays
- Fitness stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees
