Clinical Enablement Lead

Eko • Emeryville, CA

2d

About The Position

The Clinical Enablement Lead will be responsible for shaping and contributing to the end-to-end strategy for clinical adoption, workflow integration, and sustained utilization of Eko’s products across large provider groups and health systems. This person will design and deliver high-impact clinical enablement programs, ensure measurable customer outcomes, and create scalable processes that serve as the foundation for Eko’s long-term clinical success. The Clinical Enablement Lead will partner closely with Product, Enterprise Marketing, Sales, Medical Affairs, and Data Science to ensure that customer experience, training, and workflow performance meaningfully inform product direction, deployment strategy, and overall business value.

This role plays a critical part in demonstrating the real-world clinical impact of SENSORA by ensuring that clinicians adopt the technology effectively, workflows are optimized, and performance data is captured, analyzed, and shared. The ideal candidate brings deep experience in clinical program design, implementation science, and health system workflows, and is motivated by the opportunity to operationalize new technology at scale.

Requirements

• 3–5 years of experience in clinical enablement, clinical implementation, clinical education, consulting, or health system operations, ideally with exposure to enterprise-scale rollouts
• BA/BS or Master’s degree in a related discipline (e.g., Nursing, Public Health, Health Administration, Clinical Education, Implementation Science) from an accredited institution
• Excellent understanding of the U.S. healthcare system, care delivery models, and clinical workflows
• Demonstrated success implementing clinical technologies or medical devices across inpatient or ambulatory care settings
• Strong understanding of clinical research principles (HIPAA, ICH-GCP) and comfort interpreting clinical performance data
• Experience guiding multi-site clinical programs to achieve adoption, utilization, and performance milestones
• Exceptional communication skills and comfort presenting to clinicians, clinical leadership, and health system executives
• Impeccable organizational skills with attention to detail and the ability to anticipate needs several steps ahead
• A proactive, solutions-oriented, “roll up your sleeves” work style suited to dynamic and ambiguous environments

Nice To Haves

• Experience implementing medical devices or AI-driven clinical technologies within enterprise health systems
• Familiarity with algorithm development processes and the ability to learn emerging technologies quickly
• Working knowledge of cardiovascular, pulmonary, and vascular diseases
• Experience with implementation science frameworks (e.g., RE-AIM, CFIR) and change management methodologies

Responsibilities

• Develop and own the comprehensive clinical enablement strategy for SENSORA and future clinical products, ensuring customers achieve measurable improvements in workflow, quality of care, and early disease detection
• Translate clinical, operational, and business needs into scalable enablement frameworks, training modules, and implementation playbooks used across health system environments
• Partner with Product, Engineering, and Data Science to influence product roadmap priorities based on real-world workflow insights, training requirements, and clinical performance trends
• Collaborate with Sales and Customer Success to craft pre-sale implementation strategies, value narratives, and customer-specific enablement plans that accelerate adoption and impact
• Serve as a senior clinical voice with customers, helping articulate how Eko impacts quality, throughput, operational efficiency, guideline compliance, and downstream clinical pathways
• Incorporate business requirements and concerns of top-tier customers and KOLs into clinical enablement strategies and customer-facing resources
• Provide clinical enablement services during all stages of SENSORA go-to-market, from pre-implementation planning through long-term optimization
• Lead development of training materials, curriculum design, workflow guides, competency checklists, and scalable content tailored to varied clinical roles
• Conduct high-impact training sessions for support staff (nurses, medical assistants) and providers both onsite and virtually, ensuring consistent quality and clinical proficiency
• Identify workflow friction points and design mitigation plans with cross-functional teams including Product, Customer Success, Enterprise Marketing, and Data Science
• Establish and maintain best practices for change management and clinical behavior adoption across diverse customer environments
• Lead EHR-based utilization data collection efforts: partner with customers to build discrete EHR fields, support extraction of pre-implementation baseline data, and guide ongoing 30/60/90-day data reviews
• Drive SENSORA performance and impact data collection: oversee retrieval of echocardiogram and referral data, coordinate with Data Science on algorithm performance calculations, and develop customer-specific KPI reports
• Translate utilization, workflow, and performance insights into actionable recommendations for customers and product teams
• Build dashboards, reporting templates, and standardized communication frameworks to scale insights across accounts
• Ensure full compliance with standard operating procedures (SOPs); design new tools, documents, and systems that increase team efficiency and program repeatability
• Create scalable implementation and enablement frameworks that can be adopted across large enterprise health systems
• Partner with Medicall Affairs to align enablement insights with clinical evidence generation, KOL engagement, and publications
• Cultivate strong relationships with internal and external clinical stakeholders and serve as a trusted advisor to providers, nursing leaders, and health system executives
• Set performance expectations and establish consistent training, implementation, and communication standards used across the clinical enablement team
• Mentor team members to develop strong clinical training, workflow optimization, and customer engagement capabilities

Benefits

• The opportunity to work on products that impact the health of millions of people.
• Generous paid-time off
• Stock incentive plans
• Medical/Dental/Vision, Disability + Life Insurance
• One Medical membership
• Parental Leave
• 401k Matching
• Wellness programs and perks (Headspace, Ginger, Aaptiv, Physera)
• Learning and Development stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees