Clinical Coordinator - HVI

St. Elizabeth Healthcare•Newport, KY

About The Position

The best career is right here. Reports to the Operations Manager, the Clinical Coordinator is working clinical staff that provide clinical support to the physicians, APPs and is a coach/mentor for clinical associates. The Clinical Coordinator serves as a role model for other clinical employees and promotes teamwork, integrity, and continuous practice improvement. The Clinical Coordinator ensures efficient flow of all patients and strives to maintain exemplary service and satisfaction standards at all times. The Clinical Coordinator is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations. Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Requirements

HS Diploma/GED
3+ years’ experience in the medical industry or 2+ years’ experience in the medical industry and one year of leadership/coaching.
EPIC, Microsoft suite (word, excel)

Responsibilities

Provide support to manager, including:
Assist manager with interviewing candidates for vacancies and make hiring recommendations to manager.
Assist Manager with performance evaluations, corrective action/counseling, resolving associate issues.
Train and orient new employees.
Coordinate schedules, workflow, and delegate assignments.
Monitor performance and quality.
Ensure compliance with OSHA/CLIA/HIPAA.
Provide training as needed.
Oversee supply ordering and drug samples.
Accurate documentation in record and EMR, patient history and vitals, prepare patient for exam.
Provide patient care and clinical support to provider(s) during exam, including venipuncture, injections, EKGs, vitals.
Accurate documentation in patient record.
Provide instructions to patients under directions of the providers.
Maintain adequate level of supplies in exam rooms and workstations.
Accurate and timely completion of referral process/outpatient test scheduling, and pre-certification.
Clean and disinfect exam rooms following protocol.
Ensure OSHA/CLIA compliance.
Timely assist with completion of patient requests.
Ensure completion of all information vital to the revenue cycle (i.e. waivers for non-covered services)
Timely and accurate filing/distribution of all patient information and incoming mail.
Interact with Central Billing Office as needed to resolve patient issues.
Performs other duties as assigned.