Medical Assistant - HVI

St. Elizabeth Healthcare•Newport, KY

About The Position

The best career is right here. The Certified Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA Regulations and ensures completion of all duties vital to business operations. The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office. In addition, provide customer-focused service and provide support to patient flow in a unit or department to include: 1) patient registration 2) patient scheduling 3) patient billing 4) pre-certification (collect insurance information; receipt of co-pays or bill payments), 5) medical records retrieval, release, or collection 6) data entry Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Requirements

H.S. Diploma/GED
Secretarial related courses
Graduate of accredited medical assisting school
Successfully completed registration/certification exam
Medical terminology
Computer fluency/literacy
Communication skills (verbal and written)
Maintain patient confidentiality
Organization and prioritization skills
3 years related experience in a medical office setting including 1) customer service/receptionist/registration, 2) scheduling, 3) filing, 4) telephone etiquette, 5) patient billing and 6) computer service

Responsibilities

provide clinical support to the physician and mid-level providers
provide instructions to patients as directed by the providers
responsible for compliance with all OSHA/CLIA and HIPAA Regulations
ensure completion of all duties vital to business operations
creating a positive impression with patients, family members, and other visitors to the office
provide customer-focused service and provide support to patient flow in a unit or department to include: 1) patient registration 2) patient scheduling 3) patient billing 4) pre-certification (collect insurance information; receipt of co-pays or bill payments), 5) medical records retrieval, release, or collection 6) data entry
responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed
demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background