The Clinic RN Referral Coordinator collaborates with the health care team to develop theory-based patient care for patients undergoing complex care and surveillance. Reviews patient records, interviews patients, refers patients for initial visit and documents/creates abstracts in EMR for incoming referrals. Responsible for patient, significant other, and nursing staff education regarding complex disease management. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital (TGH) and University of South Florida Tampa General Physicians (USFTGP). Technical Knowledge, Skills, and Abilities: Knowledge and expertise of successful disease management and care coordination for appropriate patient population. Knowledge of infection control practices and regulatory guidelines (e.g., CMS, Joint Commission). Competency in using technologies and electronic health records (EHRs), In basket messaging. Demonstrates appropriate verbal and written communication skills in interactions with all patients and staff. • Strong critical thinking and clinical judgment in complex disease management. Attention-to-detail and accuracy in assessments and interventions. Effective communication skills and empathy in patient interactions. Leadership and mentoring skills to guide staff in best practices. Ability to educate patients and caregivers, including patient advocacy. Ability to collaborate with interdisciplinary teams for comprehensive care.
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Job Type
Full-time