Clinical Coordination Specialist

Adtalem Global Education•Stockbridge, GA

11d•$38,894 - $70,392•Hybrid

About The Position

At Chamberlain University, we believe if we take extraordinary care of our students, we will graduate extraordinary professionals who can have a significant and positive impact on their community and the world. This is the concept of Chamberlain Care™. A student's field experience is an extremely important piece of their education that helps build not only skills but confidence in the professional setting. The Clinical Coordination Specialist role supports our students with the utmost Chamberlain Care by coordinating all student field experiences and by working with Managers, Clinical Relations and program/local leaders in identifying partners to successfully complete evidence-based learning opportunities. In addition, the Clinical Coordination Specialists embody the mission and philosophy of Chamberlain and represent the university to agencies, students and the community through field experience scheduling and managing and maintaining stakeholder relationships. Reporting to the designated Manager, Clinical Relations (with a dotted-line report to the program/location leader), this individual must be a highly motivated team player who desires to share creative solutions, best practices and able to work in a matrix environment.

Requirements

Bachelor's Degree Preferred or an equivalent combination of education and experience.
Problem-solving and critical thinking skills.
Excellent organizational skills, attention to detail and the ability to multitask.
Excellent interpersonal, presentation, communication and Microsoft Office Suite skills.
Self-starter and able to complete tasks efficiently and independently.

Nice To Haves

Preferred 3+ years years of successful demonstration of business development and/or relationship management experience.
Preferred knowledge of or experience working in healthcare field.

Responsibilities

In collaboration with colleagues and leaders, researches, and manages relationships with agency sites for students to complete field experiences and for Chamberlain University to evaluate the experience and site.
Provides oversight for clinical affiliation agreements by attaining contract signatures for affiliation agreements.
Leads in developing, renewing, and/or terminating contracts between Chamberlain University and the partner site.
Manages relationships with existing agency partners to ensure student and site satisfaction as well as successful field experiences for students.
Serves as first point of contact for faculty, students and partner regarding field experiences and escalates to program/local leadership as applicable.
Identifies and reports any concerns related to field experiences to manager and national teams.
Coordinates and attends events including the Clinical Partner Summit, consortium meetings and other related activities at the direction of leadership.
Maintains innovative partnerships with site points of contact and leadership to ensure a strong working relationship and increase inventory when needed.
Maintains knowledge and understanding of Chamberlain University’s curriculum and programs and clearly articulate to stakeholders.
Participates in academic planning and scheduling for students by monitoring inventory and securing adequate inventory.
Completes work in a timely manner, including preparing, documenting, and tracking assignments.
Completes data entry into Chamberlain’s systems of record in real time to ensure accurate reporting of inventory at the national level.
Extracts data from systems of record and partner-specific CRM systems for stakeholders.
Monitors and manages Chamberlain University’s compliance and partner-specific requirements.
Ensures completion of site evaluations.
Supports student journey through consistent, timely and proactive communication to all key stakeholders.
Performs other duties as assigned
Complies with all policies and standards