Permit Coordination Specialist

City Of Sandy SpringsSandy Springs, GA
4d

About The Position

The City of Sandy Springs is seeking a detail-oriented and customer-focused Permit Coordination Specialist (PCS) to serve as a critical member of the City’s permitting and development operations. This highly visible role plays a vital part in shaping the customer experience and ensuring the efficient movement of development projects from application through completion. The Permit Coordination Specialist is often the first point of contact for permit applicants and frequently the final point of contact at project closeout. In this role, the PCS acts as a dedicated customer advocate—providing guidance, coordination, and support throughout the permitting and construction process while upholding the City’s commitment to service excellence.

Requirements

  • Associate degree required. In lieu of a degree, five (5) to seven (7) years of experience in permitting, drafting, or construction may be considered.
  • Experience in at least one of the following roles is required: Permit Technician, Permit Review Coordinator, Architectural Specifier, Contractor, Drafter, Plan Reviewer, or Construction Administrator.
  • Demonstrated ability to read and interpret construction documents, including building plans, plats, and site development plans.

Nice To Haves

  • Bachelor’s degree strongly preferred. Degrees in Architecture, Engineering, Construction Management, Communications, Business Administration, Public Administration, or closely related fields may receive special consideration.
  • ICC Permit Technician Certification.
  • ICC Building Plans Examiner Certification.
  • Experience in architectural or engineering design and drafting.

Responsibilities

  • Serve as a front-facing customer service representative, assisting applicants in person, by phone, and via email during regular business hours (7:30 a.m. – 4:00 p.m.).
  • Guide customers through the permitting process, ensuring a clear understanding of requirements, timelines, and next steps.
  • Review permit applications and supporting documents to determine completeness and readiness for plan review.
  • Route and assign construction and site development plans through City systems, including EnerGov/Build Sandy Springs and Bluebeam Studio.
  • Coordinate plan reviews across multiple City departments and divisions, acting as a liaison between applicants and technical reviewers.
  • Monitor permit workflows to ensure applications move through each review stage in a timely manner.
  • Coordinate and communicate plan review timelines with internal stakeholders and customers.
  • Process approved plans and issue Certificates of Occupancy (CO), Temporary Certificates of Occupancy (TCO), and Certificates of Completion (CC).
  • Maintain accurate records and documentation and perform additional related duties as assigned.
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