Clinical Consultant II

WellSky•Overland Park, KS

About The Position

The Clinical Consultant II is responsible for acting as the clinical expert while leading the implementation of WellSky solutions for clients. The scope of this job includes bridging the gap between clinical workflows and solution functionality to ensure successful deployment, customization, and adoption of the solution. This opening is with our Blood Management Professional Services team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!

Requirements

Bachelor's Degree or equivalent work experience
At least 2-4 years relevant work experience in a blood bank setting

Nice To Haves

Proven experience implementing FDA 510(k)-cleared software solutions in clinical settings
Demonstrated ability to design workflows, develop staff training programs, and author standard operating procedures (SOPs)
In-depth knowledge of blood and cellular therapy regulations and compliance standards

Responsibilities

Collaborate with project teams to complete implementation tasks, including gathering requirements, analyzing clinical workflows, and identification of workflow challenges.
Engage with providers to review requests and offer recommendations based on proficient knowledge of clinical workflows that will ultimately enhance patient care, treatment plans, and health outcomes.
Provide hands-on training to designated clients while guiding them through the solution's functionalities and features to increase proficiency in utilization.
Use industry compliance knowledge and follow established practices and guidelines to ensure the implementation of clinical solutions complies with regulations and standards.
Review a variety of factors for solution configurations, understand solution functionalities, and troubleshoot technical issues to offer consultation and support.
Perform other job duties as assigned.