CLINICAL BEHAVIORAL HEALTH COORDINATOR

Apis Services Inc•Norristown, PA

10d•$22

About The Position

The Behavioral Health Clinical Coordinator is responsible for organizing patient care activities and sharing information among all the participants concerned with a patient’s care to achieve safer and more effective treatment outcomes. In addition, the Behavioral Health Clinical Coordinator oversees the supervision of support staff, including Care Coordinators and Resource Coordinators.

Requirements

Valid Driver’s License
Bachelor's Degree, preferably in the Human Service field.
Two years’ experience working with children and/or adults with Mental Health Diagnosis/IDD/Drug and Alcohol Treatment.
Effective Communication: Ability to clearly and respectfully communicate with residents, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions.
Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of residents are prioritized.
Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the residential program. Holds self and team members accountable for meeting expectations and standards.
Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to residents.
Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of residents, staff, and families, fostering an inclusive and supportive environment.
Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere.
Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient residential environment.
Well-organized and detail orientated
Excellent Customer service skills (both internal and external)
Strong interpersonal and communication skills
Leadership and management skills
Resident relations and retention
Knowledge and understanding of state and federal regulations regarding group home/ residential care
Behavioral issue management and crisis intervention skills
Compliance with regulatory standards
Proficiency in direct supervision, developmental disabilities care and medication administration
Life saving measures (CPR) and first aid certifications
Budget management
Previous supervisor/management experience in group home/residential setting
Medical terminology knowledge
Demonstrates a strong working knowledge of the appropriate regulations, Apis values and program policies and procedures.
Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.
Valid non-provisional drivers’ license and personal vehicle with state minimum liability insurance coverage.
Subject to employment screenings, including FBI clearance, if applicable.
Maintain and abide by OSHA requirements and guidelines
Observes all Fire and Safety Policies and Procedures
Observes all Fiscal/Office/ HR Personnel Policies and Procedures
Observes all HIPAA Policies and Procedures and maintains confidentiality
Attends all required and scheduled trainings and meetings
Always maintain a professional demeanor and exercise good judgement in all areas of employment duties.
Current driver’s license, driver registration, and a functional vehicle
Has knowledge of each program
Knowledge of Office software programs
Individual must be able to meet the physical requirements of the job

Responsibilities

Maintain up-to-date knowledge and implementation of RHD programs.
Be familiar with all program-related regulations from funders, community support services, government licensing agencies, and other related resources.
Build and enhance relationships with RHD program staff and outside providers to coordinate care.
Maintain a tracking system to identify the need for comprehensive treatment plans.
Interface with in-house and external partner providers through monthly/quarterly off-site visits.
Provide direct supervision to Care Coordinators and Resource Coordinators.
Facilitate routine, comprehensive treatment team collaborative planning meetings.
Provide statistics and outcomes/measures on quality of care.
Update/respond to weekly and monthly reporting requirements.
Through regular, systematic review, ensure thorough analysis of each client’s care and ensure that charts are linked with all available resources.
Develop comprehensive treatment plans for each client accessing two or more services across settings.
Review the compliance of individual treatment plans.