Clinical Assistant - Step by Step

Central Ohio Primary Care•Westerville, OH

3h•Onsite

About The Position

The Clinical Assistant provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience.

Requirements

High school diploma or GED
Ability to maintain confidentiality at all times
Ability to react calmly and effectively in emergency situations
Ability to interpret and apply guidelines and procedures
Ability to communicate clearly and document efficiently in an electronic health record
Ability to efficiently work within an electronic health record
Self-disciplined, energetic, passionate, and innovative
Knowledge and understanding of medical practices
Knowledge of patient care and examination procedures
Knowledge of medical terminology
Knowledge of examination, diagnostic, and treatment room procedures
Knowledge of common safety hazards and precautions to establish a safe work environment
Skill in assisting in a variety of treatments and medications, as directed
Skill in taking vital signs
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
Customer service skills; social perceptiveness and service oriented

Nice To Haves

Athletic Trainer, State Tested Nursing Assistant (STNA), Emergency Medical Technician (EMT), Phlebotomist , Medical Assistant, LPN, or equivalent clinical background/training.
Previous experience as a Patient Service Representative also considered.
Prior experience in Pain Management

Responsibilities

Work closely with the clinical care team to deliver the best care for our patients.
Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
Collaborate with other care team members to address gaps in care (chart prep).
Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
Act as a patient advocate to ensure highest quality of care for our patients.
Interview patients regarding medical concerns and obtain medical history.
Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.
Responsible for preparing injections
Assist in performing routine medical procedures as requested. Including casting, taping, and splinting
Assisting with Home Exercise Programs.
Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.
Communicate test results to patients as directed.
Assist in patient education with related educational tools, periodicals, flyers, and handouts.
Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
Attend meetings and participate in classroom activities as needed.
All other duties as assigned.