Part Time - Clinical Administrative Coordinator

UnitedHealth Group•Tampa, FL

3d•$18 - $32•Remote

About The Position

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. This position is part time, Monday - Friday. Employees are required to have flexibility to work rotating schedule of: Week 1: Monday, Thursday, Friday, & Saturday – 3:00pm – 11:30pm CST Week 2: Monday, Thursday, & Friday – 3:00pm – 11:30pm CST It may be necessary, given the business need, to work occasional overtime. We offer 3 weeks of on-the-job training. The hours during training will be aligned with your schedule.

Requirements

High School Diploma / GED
Must be 18 years of age OR older
1+ years experience in health information management (HIM) OR 1+ years of experience working in customer service within healthcare or insurance industries.
Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets), and Microsoft Outlook (email and calendar management)
Ability to work rotating shift hours of: Week 1: Monday, Thursday, Friday, & Saturday – 3:00pm – 11:30pm CST; Week 2: Monday, Thursday, & Friday – 3:00pm – 11:30pm CST from Monday - Friday including the flexibility to work occasional overtime based on business need
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Nice To Haves

2+ years of healthcare customer service experience
RHIT or RHIA certification
Experience working in a call center
Clerical or administrative support background
Experience working in a hospital, physician's office or medical clinic setting

Responsibilities

Organizes and maintains health information records.
Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information.
Processes release of information (ROI) requests.
Manages requests for documentation and information.
Scans and edits documents in the electronic medical record.
Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems.
Distributes reports and results.
May train and mentor co-workers.
Analyzes documentation and tracks completion to meet regulatory requirements.
Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability.
Work with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
Other duties as assigned.