Part Time Administrative Coordinator

Lower Cape Fear LifeCare • Wilmington, NC

7h • Onsite

About The Position

This position is part time and will work 24 hours per week on site at our corporate office in Wilmington, NC.

Requirements

• High school diploma or equivalent; associate’s degree in business, healthcare administration, or related field preferred.
• Minimum of one year healthcare, hospice, or volunteer programs.
• Strong administrative and organizational skills with attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook), utilizing multiple windows, programs and drives simultaneously, and comfort with databases/EHR systems.
• Ability to use computer, fax, phone, copier etc.
• Ability to manage multiple priorities.
• Excellent verbal and written communication abilities.
• Ability to manage confidential information with professionalism and discretion.
• Must be collaborative and be able to work as a part of a team.
• Needs to have a customer service orientation and be reliable, punctual, and have consistent follow-through.
• Sitting; walking; reaching; feeling with hands and fingers; ability to lift to twenty-five pounds; stooping; bending.
• Compassion and empathy for patients, families, and volunteers.
• Self-motivated and self-disciplined.
• Ability to work independently for periods of time and make independent decisions when necessary.
• Touch, sight, hearing.
• Driving, office environment.

Nice To Haves

• Familiarity with CMS hospice regulations related to volunteer services preferred.
• Experience working with volunteers or in a nonprofit setting is preferred.

Responsibilities

• Maintain organized volunteer records, including applications, orientation documentation, background checks, TB tests, and required annual education.
• Ensure all volunteer files remain compliant with state, federal, and accreditation standards.
• Assist with tracking volunteer hours, assignments, and services provided.
• Generate monthly, quarterly, and annual reports on volunteer activity for leadership and regulatory bodies.
• Ensure that Volunteer Management System is up to date with volunteer records
• Serve as the primary administrative contact for volunteer inquiries.
• Support scheduling and coordination of volunteer assignments in collaboration with the Volunteer Coordinators and Lead Volunteer Coordinator.
• Draft and distribute volunteer communications, newsletters, recognition messages, and event invitations via email and in the Volunteer Management System
• Assist in the planning and execution of volunteer recognition events and training sessions.
• Coordinate volunteer application processing, reference checks, and required screenings.
• Follows volunteer leads and recruiting efforts across multiple counties.
• Schedule volunteers for orientation, training, and continuing education.
• Prepare onboarding materials, documentation packets, and resource guides.
• Enter and maintain volunteer-related data in electronic health record (EHR) systems or volunteer management databases.
• Ensure accuracy of volunteer hour activity logs and service documentation.
• Support preparation of reports for audits, surveys, and compliance reviews.
• Distribute, process and maintain annual volunteer credentials
• Provide general administrative support to the Volunteer Department and hospice leadership team.
• Assist with maintaining program manuals, SOPs, and resource materials.
• Organize supplies for training, community events, and volunteer activities.
• Participate in quality improvement initiatives related to volunteer services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED