Clinic Technician - Outpatient Behavioral Health Clinic

Foundation Health•Fairbanks, AK

1d•$20 - $27•Onsite

About The Position

Our outpatient Behavioral Health Clinic provides compassionate, patient-centered care to individuals seeking support for their mental and emotional well-being. This role plays an important part in supporting both patients and the care team by helping ensure smooth daily operations, effective communication, and a welcoming, therapeutic environment. The ideal candidate is organized, adaptable, and committed to contributing to a clinic focused on dignity, collaboration, and quality care. This position is responsible for assisting clinicians and nursing staff in providing medical care. This position utilizes knowledge, judgment, and skills to provide an excellent patient experience.

Requirements

High school diploma/GED or equivalent working knowledge.
Requires knowledge normally obtained through a medical terminology course. Must be willing to complete medical terminology course within the first six (6) months of hire if not previously completed.
Must possess excellent organizational skills as well as effective human relations and communication skills.
Working knowledge of medical terminology, computer literacy and keyboarding skills are required.

Nice To Haves

Certified Nursing Assistant experience preferred.
Additional related education and/or experience preferred.

Responsibilities

Prepares patient for exam and treatment by taking and recording vital signs, symptoms, and other necessary measurements and recording chief compliant. Documents pain scores as appropriate.
Reports condition of patient which may be indicative of change in the patient's condition, to the clinician.
Assists providers with exams and minor in-office procedures. Acts as chaperon as needed.
Uses universal blood and body fluid precautions at all times and personal protective equipment as needed.
Prioritizes patient flow through the clinical process. Acts as a resource to clinician to provide optimal patient care.
Provides clerical support with patient/client notifications and documentation, which includes completing medical records, labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit.
Provides complete and accurate information, necessary for billing related to the patient encounter in a timely fashion.
Schedules and re-schedules patients as necessary. Confirms patient's appointments for the following days and informs patients of physician's orders or special instructions prior to appointment or procedure.
Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances.
Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs. Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).
Develops and maintains an effective communication mechanism with all external and internal customers. Exemplifies service orientation and behaviors in all contacts.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.