Clinic Supervisor

Premier Orthopaedics•Pottstown, PA

2h•Onsite

About The Position

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, is seeking a dedicated and skilled Clinic Supervisor to join their team in Pottstown & Phoenixville, PA. As two of the region’s most respected providers of orthopedic and upper extremity care, they offer a collaborative, patient-focused environment that prioritizes clinical excellence, innovation, and ongoing professional development. As a Clinic Supervisor at Premier, you will play a crucial role in shaping the organizational culture and supporting the dedicated team. This is a full-time, on site, day-shift position.

Requirements

High school diploma or GED required
3–5+ years of experience in an orthopaedic practice, surgical specialty clinic, or multispecialty healthcare setting
Strong background in healthcare operations with exposure to clinical workflows, patient flow, and provider support
Prior supervisory or leadership experience managing clinical and/or administrative staff, including scheduling, onboarding, and performance management
Hands-on experience with orthopaedic-specific functions such as imaging coordination, DME, casting/bracing, and surgical workflows
Experience working with EMR systems (e.g., Epic, Athena, NextGen) and maintaining documentation standards
Familiarity with HIPAA compliance and regulatory requirements in an outpatient medical environment

Nice To Haves

Associate’s or Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred
BLS certification preferred
Exposure to billing, coding workflows, and revenue cycle processes preferred
Experience with data tracking, reporting, and performance metrics strongly preferred

Responsibilities

Oversee daily clinical and administrative operations within an orthopaedic or specialty practice setting
Manage patient flow, provider scheduling, and staffing coordination across providers and locations
Supervise and support front desk staff, medical assistants, cast technicians, APPs, and ancillary clinical staff
Lead onboarding, training, coaching, and performance management for assigned team members
Ensure efficient clinic workflows, including imaging coordination, DME, casting/bracing, and pre- and post-operative processes
Monitor and support insurance authorization processes and documentation standards
Maintain compliance with HIPAA and applicable regulatory requirements in an outpatient setting
Utilize EMR and practice management systems to support operations and documentation accuracy
Track and analyze key performance metrics such as productivity, patient access, and patient satisfaction
Support revenue cycle processes including basic billing and coding workflows
Identify workflow gaps and implement process improvements to enhance efficiency and patient experience
Communicate effectively with physicians, APPs, staff, and patients to support care delivery and operational goals
Lead change initiatives and support practice growth while maintaining a high standard of professionalism
Foster a collaborative, accountable, and patient-centered team environment

Benefits

Comprehensive benefits package including medical, dental, and vision plans
100% employer-paid life insurance
401(k) with employer match
Benefits begin the first of the month following hire date (for full-time employees)
Generous paid sick and vacation time
7 paid holidays annually
Opportunities for growth and advancement
Employee referral reward program
Hybrid work flexibility
Professional development opportunities