Clinic Supervisor

HealthPartners/GHI • Roseville, MN

14h

About The Position

HealthPartners North Suburban Family Physicians has an exciting opportunity for
a Clinic Supervisor to join our leadership team!

This role will provide leadership, direction and administration of daily
business processes operations at the North Suburban Family Physicians clinics
located in Lino Lakes, Roseville and Hugo, MN. This role provides oversight of
the daily operations of the front desk/medical receptionist staff and will work
between 3 clinic locations (Lino Lakes, Roseville and Hugo, MN).

In addition to leading staff, this role will require strong technical skills in
order to troubleshoot technical issues and will be responsible for configuring
and maintaining Epic templates to ensure schedules and visit types are
accurately set up. The position also plays a critical role in supporting the
online urgent care workflows, ensuring they are correctly built and functioning
within Epic to support operational efficiency and patient access.

This position requires a bachelor’s
degree in business or health-related field
or equivalent job-related experience along with at least two years of work
experience in the health care industry with a focus on customer service, clinic
operations, or related experience along with at least two years of staff
supervisor or leadership experience.

In addition, the ideal candidate will have experience with Epic Cadence
appointment scheduling, templating and other build functions along with
knowledge of EpicCare Ambulatory basic tools and workflows. This role also
requires someone who has a strong ability to lead, influence, mentor and
motivate employees as well as demonstrated organizational skills, project
management skills and excellent problem-solving skills.

At HealthPartners we believe in the power of good – good deeds and good people
working together. As part of our team, you’ll find an inclusive environment that
encourages new ways of thinking, celebrates differences, and recognizes hard
work.

We’re a nonprofit, integrated health care organization, providing health
insurance in six states and high-quality care at more than 90 locations,
including hospitals and clinics in Minnesota and Wisconsin. We bring together
research and education through HealthPartners Institute, training medical
professionals across the region and conducting innovative research that improve
lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working
together to increase diversity and inclusion in our workplace, advance health
equity in care and coverage, and partner with the community as advocates for
change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse
talents, valuing your dedication, and supporting your work-life balance. We
offer a comprehensive range of benefits to support every aspect of your life,
including health, time off, retirement planning, and continuous learning
opportunities. Our goal is to help you thrive physically, mentally, emotionally,
and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients,
members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant because of race, color, sex, age, national origin,
religion, sexual orientation, gender identify, status as a veteran and basis of
disability or any other federal, state or local protected class.

Requirements

• Bachelor’s degree in business or health-related field or equivalent job-related experience
• At least two years of work experience in the health care industry with a focus on customer service, clinic operations, or related experience
• At least two years of staff supervisor or leadership experience
• Strong technical skills
• Ability to lead, influence, mentor and motivate employees
• Demonstrated organizational skills
• Project management skills
• Excellent problem-solving skills

Nice To Haves

• Experience with Epic Cadence appointment scheduling, templating and other build functions
• Knowledge of EpicCare Ambulatory basic tools and workflows

Responsibilities

• Provide leadership, direction and administration of daily business processes operations
• Oversight of the daily operations of the front desk/medical receptionist staff
• Troubleshoot technical issues
• Configuring and maintaining Epic templates
• Supporting the online urgent care workflows

Benefits

• comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level