Clinic Supervisor

Eye Care Partners Career•Largo, FL

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com . Job Title: Clinic Supervisor Company: The Eye Institute of West Florida Location: Largo, FL Travel: Travel to our other offices in Clearwater, St. Petersburg and Tampa may be required as needed. We do pay mileage reimbursement! Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Competitive Base Pay Employee Discounts Optical License/Certification Reimbursements Hours: Full Time Our offices are open Monday-Friday 8am-5pm You may need to work a little earlier/later as needed JOB SUMMARY A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal-oriented.

Requirements

Ability to interact with all levels of employees in a courteous, professional manner at all times
Exhibit fair and compassionate leadership
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Consistently creating a positive work environment by being team-oriented and patient-focused
Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
Ability to work weekends when applicable
Commitment to work over 40 hours to meet the needs of the business
Favorable result on background check required
Must be able to provide proof of identity and right to work in the United States
Minimum Required: High school diploma or GED equivalent
Minimum Required: 2 years of management in ophthalmology and/or optometry, or industry-related experience.
Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification or a related area of study preferred

Responsibilities

Execute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
Lead the office by guiding staff to success through focused support and coaching
Ensure adherence to quality of care standards and foster culture of superior patient care
Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
Collaborate with Practice Manager and HR on employee relations and recruitment needs
Collaborate with other Clinical Supervisors and Managers to develop creative approaches to areas of improvement
Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
Actively train employees on how to provide a world-class patient experience
Act as the liaison between employees and the Clinical Manager and Corporate
Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
Ensure the office and employees are always compliant with HIPAA
Other duties as assigned