Clinic Success Manager

Bloomwell Autism Therapy • Minneapolis, MN

23h • Onsite

About The Position

Bloomwell Autism Therapy is seeking a charismatic and driven leader to join their team as the Clinic Success Manager. This role is pivotal in ensuring the success of everyone at the clinic, including teammates, patients, and parents. The Clinic Success Manager is responsible for all non-clinical aspects of the clinic, focusing on creating an efficient, productive, and fun environment for both teammates and patients. Serving as the second-in-command and the Clinical Director’s right hand, this position involves a collaborative effort to ensure the overall success of the clinic. Bloomwell ABA is a devoted and compassionate, multi-disciplinary group of clinicians dedicated to providing life-changing services to children and families affected by autism. The company is committed to advancing autism care through best-in-class training, innovative treatment models, and meaningful outcomes measurement. Their operations are guided by four core values: Championing the mission, Supporting each other, Serving with integrity, and Pursuing growth. They also emphasize their commitment to Diversity, Equity, Inclusion, and Belonging.

Requirements

• A 4-year degree from an accredited university required
• At least 1 year experience managing or handling oversight of a large team of hourly employees
• Excellent attention to detail skills
• Impeccable interpersonal skills as you will be interacting daily with families and teammates
• Ability to work 7:00am-3:00pm Monday - Friday and occasionally on the evenings or weekends for a community event

Nice To Haves

• At least 2+ years of experience working in a healthcare environment strongly preferred
• Experience working in the ABA industry strongly preferred

Responsibilities

• Scheduling new patient assessments and family tours
• Handling new patient onboarding and scheduling
• Monitoring patient and teammate attendance
• Ensuring consistent and timely session note conversion
• Leading the clinic's morale committee by supporting in the organization of off-site team building activities, happy hours, and other teammate engagement activities
• Supporting the CD in budget oversight, teammate hiring, new-hire training, and teammate performance management initiatives
• Planning community-focused events, caregiver/patient events and team building events each quarter
• Managing the clinic’s schedule for ongoing schedules, callouts, and coverage needs
• Ensuring proper maintenance of the facility, technology, and therapy materials to support seamless service delivery
• Conducting regular team meetings to communicate goals, updates, and performance insights
• Assisting in hiring, training, and onboarding new staff to ensure a strong team foundation
• Providing coaching and mentorship to staff, promoting professional growth and development
• Tracking clinic revenue, expenses, and financial performance in collaboration with leadership

Benefits

• Competitive compensation with growth opportunities!
• Ample PTO- 4 weeks of PTO are accrued throughout the year!
• Ongoing Training and Development – We provide ongoing personal and professional development through our Boost program.
• Unlimited Career Potential – We offer clear professional milestones to build your career.
• Unmatched Benefits – We offer all our teammates a 401(k) plan with match, free short-term disability insurance, free life Insurance, access to mental health support, and more.
• Teammate Recognition through our partnership with Bonusly.
• Holistic Perks Program: We provide thoughtful perks that focus on the whole individual such as: ClassPass membership, university program tuition discount, childcare subsidy and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager