Clinic/Provider Partnerships Analyst - Remote

VCU Health • Richmond, VA

3d • Remote

About The Position

The Clinic/Provider Partnerships Analyst leads the gathering and interpretation of contact center performance and quality data; while collaborating with department and clinic leadership to develop proactive action plans for MCV departments and clinics. The analyst will interface directly with department and clinic management to guarantee routine and emergent provider needs are met in a quick and efficient manner. As a member of the Provider Relations Team, the analyst helps to foster a world-class customer service environment while promoting collaboration within and among VCU Health departments and clinic operations.

Requirements

• Minimum 2-3 years of progressively responsible positions in health care administration in a university or hospital setting
• Advanced proficiency in Microsoft Office
• Bachelor’s Degree in Business, Statistics, Healthcare Management or related field from an accredited program. A combination of education and experience may be considered in lieu of the degree.
• Must be willing and able to travel (15-20%) as needed.
• Strong interpersonal skills to assist, support and collaborate with a variety of work teams.
• Strong analytical and critical thinking skills to assist in the development and execution of new and ongoing engagements.
• Ability to manage and be responsible for shifting business priorities, demands and timelines.
• Ability to deliver clear and concise presentations and communicate effectively both verbally and in writing with a variety of key stakeholders
• Advanced proficiency in Microsoft Office.

Nice To Haves

• Three (3) years’ experience in progressively responsible positions in health care administration in a university or hospital setting
• Advanced experience using business intelligence tools, i.e. Cognos, Avaya, Power BI, Tableau.
• Master’s Degree in Business, Statistics, Healthcare Management or related field from an accredited program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees