Clinic Nurse Manger Assistant

LIFE PACE Inc•Tulsa, OK

2d•Onsite

About The Position

The Clinic Manager Assistant is a Registered Nurse who provides operational, administrative, and coordination support to the Clinical Nurse Manager to ensure efficient daily clinic operations, regulatory compliance, and high-quality participant care delivery. This role functions as the execution and follow-through arm of clinic management, supporting staff, workflows, documentation, scheduling, inventory, and quality processes while escalating clinical and regulatory matters appropriately.

Requirements

Holds and maintains current Registered Nurse license with the State of Oklahoma; post-secondary education in healthcare administration or related field preferred.
Minimum one year experience in a healthcare clinic, medical office, or care coordination role preferred.
Experience working with elderly or medically complex populations strongly preferred.
Working knowledge of clinic operations and healthcare administrative workflows.
Strong organizational skills with attention to detail and follow-through.
Ability to prioritize tasks in a fast-paced clinical environment.
Effective written and verbal communication skills.
Proficiency with electronic medical records and standard office software.
Ability to maintain professionalism, confidentiality, and composure in sensitive situations.
Dependable, adaptable, and able to work collaboratively with multidisciplinary teams.
Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead, squatting and kneeling.
Ability to communicate verbally, with an excellent comprehension of the English language.
Ability to lift 25 lbs.

Nice To Haves

post-secondary education in healthcare administration or related field preferred.
Experience working with elderly or medically complex populations strongly preferred.

Responsibilities

Support day-to-day clinic operations, ensuring smooth patient flow, staff coverage coordination, and operational readiness.
Assist with clinic scheduling, including provider calendars, room utilization, and coordination of participant appointments.
Prepare, organize, and maintain clinic records, logs, and operational documentation for accuracy and completeness.
Track completion of required clinic forms, audits, and reports; follow up on missing or incomplete items.
Serve as a point of contact for clinic staff regarding operational needs, supply issues, scheduling questions, and procedural clarification.
Assist with onboarding logistics, orientation scheduling, and competency documentation for new clinic staff.
Assist in maintaining compliance with applicable healthcare regulations, internal policies, and PACE program requirements.
Support Quality Assurance and QAPI activities by preparing documentation, tracking action items, and assisting with audits.
Assist with coordination between clinic staff and outside providers such as labs, hospitals, pharmacies, and contracted services.
Support follow-up activities related to participant clinic visits, referrals, and documentation needs.
Assist in tracking and documenting clinic-related complaints or grievances in accordance with program policy, escalating as required.
Monitor clinic supplies and inventory levels; assist with ordering and restocking to prevent shortages.
Support routine checks of clinic equipment and emergency supplies per established procedures.
Maintain organized clinic spaces conducive to efficient and professional care delivery.
Facilitate effective communication between clinic staff, providers, and administrative departments.
Prepare meeting materials, agendas, and summaries for clinic meetings as assigned.
Maintain strict confidentiality regarding participants, staff, and organizational matters.
Adhere to LIFE PACE policies, procedures, and standards of conduct.
Attend meetings, trainings, and in-services as assigned.
Perform other related duties as assigned to support clinic operations.