Clinic Manager

Texas Litter Control•Tomball, TX

71d

About The Position

This professional will be responsible for training and development of staff in company policies and standards. He/she will ensure his/her assigned clinic is running smoothly with supplies and proper staffing.

Requirements

Must have excellent interpersonal skills
Must be a team player
Must have good coaching and development skills
Microsoft Office
Point of Sale Systems
2 Years Previous Experience in a Management Position
Self-Starter Willing to Learn and Grow with the Organization
5+ Years Veterinary Technician Experience

Responsibilities

Meet regularly with the Compliance Supervisor and Quality Control Manager to ensure the staff is trained and the clinic meets all compliance and regulatory standards as defined by the TLC report card.
Oversee the training of new employees.
Keep a pulse on suggestions and improvements which can be made to workflows and atmosphere.
Create clinic schedule.
Perform quarterly inventory in the last month of each quarter.
Make sure the clinic is stocked with the proper supplies.
Assist with human resource issues.
Assist with software implementation and automation of processes.
Perform employee reviews.
Review camera footage and phone calls for training issues and ensuring excellent customer service.
Help with messaging and follow up when a procedural change is made.
Month end reporting.
Help put together stock footage and photos for training materials.
Help keep up with our compliance book.
Troubleshoot problems as they arise.
Other duties as assigned.