Clinic Manager

PROGRESS FOUNDATION•San Francisco, CA

7d•$95,000 - $95,000•Onsite

About The Position

Under the direction of the DUCC Program Director, the Clinic Manager is a clinical and administrative team leader alongside a second Clinic Manager position. This position entails supervision and leadership, compliance and community liaising. Clinic Manager will manage and directly supervise the workflow of DUCC. Responsible for providing Supervision to the Clinical Counselors (A/LMSW and A/LMFT). Oversees the day-to-day functions of the clinic and is responsible for ensuring that staff works as a connected and cohesive unit to effectively respond to the needs of a diverse client population in psychological stress. Mains effective relationships with clients and the community. Liaise with leadership of the Crisis Residential Treatment Programs, referred to as Acute Diversion Units (ADUs) to ensure client are appropriately linked to services. Coordinate with external collaterals and referents such as CBHS, SCRT and PES. Manage designated administrative clinic operations including data collection and documentation. Identify, measure and report trends, including changes in referral patterns, atypical client clinical presentations, and shifts in treatment outcomes. Respond to program events, both routine and emergent, in a professional thorough and timely manner, remaining in compliance with agency policy and regulatory requirements. With the Program Director and other Clinic Manager, development of staff work schedules, including arrangements for vacations, holidays, illnesses and required per diem coverage. Work within the Progress Foundation agency leadership team to identify and develop policies or resources to promote the mission of the agency and the goals of the program. Ensure a clinical practice within DUCC that is congruent with Social Rehabilitation values. Monitor charts and client records to provide confidentiality, security and compliance with Progress Foundation standards, SF CBHS policies and procedures, and HIPAA.

Requirements

LHPA: Waivered Psychologist, A/LCSW, A/LMFT, A/LPCC, or license eligible [able to register with the BSS 1 month from date of hire]. This position is eligible to receive BBS supervision hours by a Qualified Supervisor employed by Progress Foundation.
Minimum 2 year experience in a mental health setting.
Minimum 1 year supervisory experience.
Must be able to communicate effectively with medical and mental health staff and clients.
Must demonstrate good clinical judgment and attention to detail.

Responsibilities

Manage and directly supervise the workflow of DUCC.
Provide Supervision to the Clinical Counselors (A/LMSW and A/LMFT).
Oversee the day-to-day functions of the clinic
Ensure that staff works as a connected and cohesive unit to effectively respond to the needs of a diverse client population in psychological stress.
Maintain effective relationships with clients and the community.
Liaise with leadership of the Crisis Residential Treatment Programs, referred to as Acute Diversion Units (ADUs) to ensure client are appropriately linked to services.
Coordinate with external collaterals and referents such as CBHS, SCRT and PES.
Manage designated administrative clinic operations including data collection and documentation.
Identify, measure and report trends, including changes in referral patterns, atypical client clinical presentations, and shifts in treatment outcomes.
Respond to program events, both routine and emergent, in a professional thorough and timely manner, remaining in compliance with agency policy and regulatory requirements.
Develop staff work schedules, including arrangements for vacations, holidays, illnesses and required per diem coverage.
Work within the Progress Foundation agency leadership team to identify and develop policies or resources to promote the mission of the agency and the goals of the program.
Ensure a clinical practice within DUCC that is congruent with Social Rehabilitation values.
Monitor charts and client records to provide confidentiality, security and compliance with Progress Foundation standards, SF CBHS policies and procedures, and HIPAA.