Medical Operations Manager/ Practice Manager

Medi-Weightloss•Summerfield, NC

50d

About The Position

As Clinic Manager, you'll be the dynamic core of our operations, infusing energy, strategic vision, and sharp execution into a thrilling, diverse setting. This position fuses inspiring leadership, savvy sales skills, and hands-on clinical work, empowering you to uplift your team, build meaningful patient connections, and deliver outstanding results. You'll spearhead every aspect of the clinic— from clinical and financial oversight to operational, personnel, and administrative management—while crafting unforgettable patient journeys and smashing sales goals.

Requirements

Embraces and advocates for a healthy lifestyle, serving as a role model for wellness.
Possesses foundational to expert insights into nutrition and fitness.
Offers demonstrated expertise in managing and leading medical clinics.
Shines in a high-speed, self-directed setting.
Exhibits an unparalleled work ethic, dependability, and commitment to superior results.
Masters sales and customer service, with a knack for forging strong patient ties and fueling expansion.

Responsibilities

Forge deep, trusting bonds with patients and staff using outstanding interpersonal abilities, whether face-to-face or via phone.
Champion operational brilliance by consistently hitting or surpassing company-defined Key Performance Indicators (KPIs).
Inspire and develop your team through mentorship and coaching, cultivating an environment of progress, responsibility, and unity.
Host motivating weekly team huddles to sync on goals, deliver continuous training, and uphold franchise standards.
Uphold impeccable clinic standards in cleanliness, staff performance, and efficiency with proactive, involved leadership.
Leverage top-notch organizational talents to juggle priorities seamlessly and hit deadlines with pinpoint precision.
Swiftly identify and resolve issues in clinical or operational protocols, service quality, or team dynamics with innovative fixes.
Stay one step ahead by spotting emerging opportunities and hurdles to propel the clinic toward even greater triumphs.
Direct daily workflows, from seamless opening/closing routines to patient intake, appointment booking, and secure financial transactions.
Excel in critical functions like benefits confirmation, EMR analytics, product merchandising, stock control, and banking procedures.
Harness approved phone scripts to book consultations and captivate patients with engaging interactions.
Deliver persuasive one-on-one sessions to showcase services, welcome new patients, and boost revenue.
Nurture patient relationships with timely follow-ups on progress, no-shows, and overall satisfaction to guarantee rave experiences.
Handle vital clinical duties such as capturing patient vitals, conducting EKGs, giving injections, and performing phlebotomy (with training available if required).
Offer customized nutrition advice and progress coaching during weekly check-ins to propel patients toward their wellness aspirations.
Precisely record patient advancements in charts and/or EMR platforms.
Step up for extra clinical responsibilities as the team needs to keep everything running smoothly.