Clinic Coordinator

El Centro Family Health•Springer, NM

About The Position

Under the direction of the Regional Administrator, the Clinic Coordinator oversees daily clinic operations to ensure efficiency, accuracy, and high-quality patient service. This role manages administrative functions including patient payments, billing processes, purchase orders, and financial documentation. The Clinic Coordinator is responsible for timely reporting, maintaining compliance with regulatory standards, and ensuring smooth clinic operations.

Requirements

High school diploma or GED.
One year of management and customer service experience in a related field.
Experience using Electronic Health Record (EHR) systems.
Strong verbal, written, and interpersonal communication skills.

Nice To Haves

Associate degree in Business, Finance, or a related field.
Minimum of one year of experience in medical records within a hospital or clinic setting.
Bilingual in English and Spanish.
Knowledge of medical terminology, health insurance claims, Medicaid, and Medicare processes.
Three years of experience managing a healthcare office or similar setting, including at least two years in a supervisory role.

Responsibilities

Manage daily clinic operations, including patient flow, provider scheduling, and front-office functions, while providing hands-on support and traveling to satellite locations as needed.
Ensure compliance with HIPAA, ADA, and OSHA regulations, including maintaining licensure requirements, coordinating safety drills, and promoting a safe clinical environment.
Oversee patient and insurance billing processes, purchase orders, and financial documentation to ensure accuracy and accountability.
Lead monthly staff meetings and provide coaching and performance feedback to support team development and operational excellence.
Serve as the primary liaison between clinic staff, providers, and the Regional Administrator, translating organizational goals into actionable clinic initiatives.
Address patient concerns and operational issues, fostering a culture of professionalism, accountability, and exceptional customer service.
Collect and analyze clinic data to support decision-making and participate in quality improvement initiatives to enhance patient care and outcomes.
Maintain current professional knowledge through continuing education and ensure administrative and medical records teams have the tools and resources needed for success.
Perform other duties as assigned.