Clinic Coordinator - Pediatrics Academic Medicine
About The Position
Coordinates daily operations of clinical office including patient services, staff supervision, and organizational management. Job Description Primary Duties & Responsibilities: Schedules appointments and procedures for patients within Developmental Behavioral Pediatrics and Pediatric Rehabilitation Medicine, as well as coordinating appointments with other specialties. Coordinates administrative and clinical support services such as patient calls, processing and paperwork related to prescription refills, patient appointments, referrals and prior authorizations. Answers telephones, takes messages, and screens patient inquiries, providing information according to departmental procedures and policies. Serves as a liaison between community agencies, patients, physicians, and staff, providing routine information to patient inquiries. Processes paperwork for patients from other providers and community agencies and hospitals. Transcribes medical documents, such as physician's letters, correspondence; completes requisitions/orders per WashU guidelines. Prepares patient charts. Performs other duties as assigned, including providing support to all Academic Pediatric service lines during peak times, vacations and illnesses. Working Conditions: Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience.
- Clinical Office, Including Supervision (5 Years)
- Not Applicable
- A driver's license is not required for this position.
Nice To Haves
- No additional education unless stated elsewhere in the job posting.
- No additional certification/professional licenses unless stated elsewhere in the job posting.
- No additional work experience unless stated elsewhere in the job posting.
- Communication
- Customer Service
- Interpersonal Communication
- Organizing
- Patient Services
Responsibilities
- Schedules appointments and procedures for patients within Developmental Behavioral Pediatrics and Pediatric Rehabilitation Medicine, as well as coordinating appointments with other specialties.
- Coordinates administrative and clinical support services such as patient calls, processing and paperwork related to prescription refills, patient appointments, referrals and prior authorizations.
- Answers telephones, takes messages, and screens patient inquiries, providing information according to departmental procedures and policies.
- Serves as a liaison between community agencies, patients, physicians, and staff, providing routine information to patient inquiries.
- Processes paperwork for patients from other providers and community agencies and hospitals.
- Transcribes medical documents, such as physician's letters, correspondence; completes requisitions/orders per WashU guidelines.
- Prepares patient charts.
- Performs other duties as assigned, including providing support to all Academic Pediatric service lines during peak times, vacations and illnesses.
Benefits
- Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- Family We offer 4 weeks of caregiver leave to bond with your new child.
- Family care resources are also available for your continued childcare needs.
- Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
- For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
