Clinic Administrator (Bilingual Medical Practice Manager)

Mia Aesthetics - Austin•Austin, TX

About The Position

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day! The Clinic Administrator is responsible managing all aspects of patient care operations, employee engagement while demonstrating the primary goal of efficiently providing surgical and clinical services that exceed customer expectations and improve clinical and financial operations in a clinic.

Requirements

Excellent communication, leadership, time management, and problem-solving skills
Demonstrates strong customer service orientation and emotional intelligence
Strong business acumen with the know-how to drive operational excellence
Knowledge of healthcare standards and medical terminology
Technologically savvy and comfortable with multiple applications and online platforms
Physical dexterity and stamina; ability to actively participate throughout clinic environment
Bachelor’s degree in Business Management or related field
3+ Years’ experience in administrative leadership role with direct reports in a clinic setting
Holds and maintains an active Basic Life Support (BLS) Certification
Bilingual in English and Spanish required

Nice To Haves

HIPPA and OSHA certifications preferred

Responsibilities

Maintains clinic services by organizing patient operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring all staff functions
Designs and implements clinic policies by establishing standards and procedures; measures results against standards and makes necessary adjustments
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
Maintains workplace efficiency by planning and implementing clinic systems, layouts, and equipment procurement
Sets and assigns appropriate work schedules ensuring adequate staffing is consistently met to meet operational needs
Takes timely and appropriate steps to coach, retrain and/or performance manage team members aligned to performance expectations
Keeps management informed by reviewing and summarizing information, identifying trends, and reporting issues in a timely fashion
Escalates developing and/or emergency situations to the Director, Clinical OperationsEnsure compliance with Mia Aesthetics’ policy and procedures as related to internal controls