Clinic Administrator/ Clinic Manager
About The Position
We are seeking a strong, hands-on Clinic Administrator/Clinic Manager to lead daily operations of our high-volume urgent care center in Memphis serving approximately 17,000 patients annually. This is not a back-office position. This is an active operational leadership role responsible for team performance, patient experience, clinical flow, compliance, revenue integrity/growth, and lab operations. Our clinic has recently completed a successful turnaround and now has a strong team and solid operational foundation. We are looking for a leader who can build on that momentum, strengthen culture, and help drive the next phase of growth and long-term stability. What You Will Lead 11–12 clinical and front office team members 5 providers (in partnership with an active Medical Director) A moderately complex on-site laboratory (supporting the Lab Director) Digital X-ray services High-volume urgent care environment You will partner with the ownership, Medical Director and Lab Director while owning daily operational execution and regulatory compliance. Expanded Responsibilities In addition to clinic leadership, this role includes: Overseeing daily operations and compliance of a moderately complex lab under CLIA regulations Coordinating with the Lab Director and Lab Technical Consultant who provides technical and compliance support Working with our Billing agency supporting billing processes to assure proper re-imbursement Ensuring proper staff training and adherence to lab and clinical protocols Monitoring documentation and workflows to support accurate billing and compliance What Success Looks Like Efficient patient flow, healthy wait times High patient satisfaction and strong team engagement Accurate, compliant documentation in Experity EMR Providers and staff following charting and billing protocols Lab operating within regulatory standards without deficiencies Strong KPI monitoring and continuous improvement What We’re Looking For We are seeking a clinic leader who combines operational discipline with regulatory awareness.
Requirements
- Minimum 3-5 years supervisory experience in a medical office or urgent care
- Experience supporting compliance, documentation accuracy, and revenue integrity
- EMR proficiency (Experity experience a plus)
- You should thrive in a fast-paced environment, hold teams accountable, communicate clearly, and maintain a strong culture of compliance and performance
Nice To Haves
- Bachelor’s or Masters degree in Healthcare Management or related field OR Clinical background (RN, LPN, CMA) with supervisory experience
- Familiarity with CLIA regulations and moderately complex lab oversight preferred
Responsibilities
- Lead 11–12 clinical and front office team members
- Lead 5 providers (in partnership with an active Medical Director)
- Lead a moderately complex on-site laboratory (supporting the Lab Director)
- Lead Digital X-ray services
- Lead high-volume urgent care environment
- Overseeing daily operations and compliance of a moderately complex lab under CLIA regulations
- Coordinating with the Lab Director and Lab Technical Consultant who provides technical and compliance support
- Working with our Billing agency supporting billing processes to assure proper re-imbursement
- Ensuring proper staff training and adherence to lab and clinical protocols
- Monitoring documentation and workflows to support accurate billing and compliance
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
