Climbing Programs Lead
About The Position
Climbing Programs Lead (Full-Time, Hybrid Role) Ogden | $18–$21/hr (Programs Lead) + $17–$19/hr (Gym Staff) You're not just a climber. You're a leader, an organizer, and someone who takes pride in making things run right. We're hiring a Climbing Programs Lead who will also work part of their week as Gym Staff, creating a full-time position with benefits and consistent hours. You'll split your time roughly 50/50 between leading programs and supporting daily gym operations. If you want full-time work in the climbing industry - and the responsibility that comes with it - keep reading. About The Front The Front builds spaces that go beyond climbing walls. We create environments that strengthen community, develop people, and raise the standard for what a climbing gym can be. We care about thoughtful operations, strong leadership, and teams that take ownership of their work. About the Role This is a full-time hybrid role based in Ogden. Half of your time will be spent leading and executing youth and adult climbing programs. The other half, you'll operate as core Gym Staff - running front desk systems, supporting members, maintaining safety standards, and helping the facility function at a high level. Compensation: $18–$21/hr when working as Climbing Programs Lead $17–$19/hr when working as Gym Staff Full-time benefits eligible (combined hours) Schedules include evenings, weekends, and variable shifts depending on programming and facility needs.
Requirements
- Have at least five years of professional experience, including climbing instruction and program leadership
- Have 2+ years of climbing instruction and experience leading youth and/or adult programs
- Can manage staff scheduling, onboarding, and instructor development
- Are confident in belay systems, climbing technique, and risk mitigation practices
- Thrive in fast-paced environments where you balance people leadership and operational detail
- Deliver strong customer service and handle conflict professionally
- Can work evenings, weekends, and flexible shifts
- Hold (or can obtain before start): CWI, SafeSport, First Aid/CPR, and Utah Alcohol Certification as required
Responsibilities
- Support and oversee youth and adult programs including teams, camps, clinics, and classes
- Assist with hiring, onboarding, and supervising instructors and coaches
- Coordinate staff scheduling and registration management to ensure strong program delivery
- Maintain curriculum, SOPs, and training materials
- Audit instruction quality, belay technique, attendance tracking, and risk management compliance
- Track enrollment, feedback, and performance metrics using approved systems
- Serve as a primary contact for families, participants, and program staff
- Welcome members and guests, manage waivers, check-ins, and facility tours
- Manage memberships, process transactions, and support retail and event operations
- Monitor the climbing floor for safety, certification tags, and rule adherence
- Conduct belay tests and autobelay orientations
- Complete daily cleaning and facility upkeep tasks
- Perform scheduled walk-throughs and report issues proactively
Benefits
- Medical, Dental, Vision
- Life, STD, LTD, Accident coverage
- 401K retirement plan
- Free Gym Membership
- Discounts on food and merchandise
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
